About Us - Ecoline Windows

About

At Ecoline Windows we strive to educate our clients in order to ensure they make the best decision when it comes to replacing the windows in their home. Watch our educational video that explains how to navigate our website and to get the most value out of the information provided.

What We Do


We specialize in replacement windows for the residential market and work directly with homeowners.

We take care of supplying and installing the windows.

We specialize in both full-frame and retrofit replacement.

We specialize in energy efficient vinyl windows and patio doors.

We don’t offer aluminum, wood, or fiberglass windows.

We offer all common styles of windows.

Our window options include casement, awning, slider, hung, bay, bow, shape and combination windows.

We offer triple-pane windows on all our models including slider and hung windows.

We design and assemble our windows in Canada, specifically for the prairie climate.

We offer financing options.

In Manitoba we work with Manitoba Hydro and home improvement financing companies. In Calgary, Edmonton, Regina, and Saskatoon we work with home improvement financing companies.

We have our own dedicated installers and supervisors.

We dispose of your old windows.

We offer warranty on our product and labour.

We have qualified technicians to service our windows.

 

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We’re not a good fit if…

You need windows installed today. All our windows are custom made, and we don’t carry stock windows. It usually takes about 6-10 weeks to manufacture and install your windows from the day the contract is signed.

You’re looking for the lowest price. Custom energy efficient windows, require premium materials and manufacturing processes. We stand behind the high quality of our windows, and price them competitively against other companies on the market.

You’re looking for window repairs. We don’t repair or replace glass, sealed units, or frame components that were installed by other companies.

You only need to replace your entry doors. We specialize in window replacement, but offer doors in combination with your window order.

You’re looking for new construction windows, or are building your own home. We specialize only in replacement of old windows.

You need concrete cut in your basement. We sell and install egress windows for basement bedrooms, but we don’t cut the concrete ourselves.

You need just supply or install. We don’t work with contractors or homeowners looking to only buy the windows, or need someone to only do an installation.

You’re looking for commercial windows. We work exclusively with homes and homeowners.

 

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Purchase with Confidence

Too many times people invest money into a window replacement only to end up with bad product, or a poorly installed one. Worse yet, there are companies out there that don’t even finish the job. At Ecoline Windows we take your trust and our own credibility seriously. That’s why we have done everything we can to ensure that when you buy our windows you buy them with confidence.

 

  • We have a registered Service Alberta contracting license. This license is required by any business operating in the province that collects down payments. The license ensures your deposit is secure with us and we are responsible for completing the project as outlined.
  • Our windows are CSA Certified and Energy Star Rated. You can use this to compare them to products from other companies, and see how high they rate.
  • Our installers follow your local building code. We will notify you if any additional permits must be obtained for your replacement project.
  • All our workers are covered by liability insurance. This way you can have a peace of mind knowing your installation is done using proper techniques.
  • If you need service or have a warranty claim to make, our designated service department is here to answer your questions and figure out the best solution to keep your windows comfortable and energy efficient.
  • We use trusted credit card terminals to collect payment on installations. No more giving money over the phone, or handing it to installers. Your information is confidential and we never share it with anyone.

 

Our product consultants, office team, website, and blog are all there with the purpose of providing you as much information and knowledge as possible. Educating yourself about the product, installation processes, and different companies is really the only way to make sure you go into your window replacement project with confidence.

 

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We accept most common methods of payment including major credit cards, cash, cheque and Bitcoin (see QR code below).

 

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Ecoline Windows About Us


Referral Program

When it comes to finding a window company there are many ways you can go about getting the right one. There are plenty of review sites online, and no company’s website is short on praising what they do. But we believe one of the most effective ways to find reliable people for the job is still through word of mouth. That is why we don’t only encourage but endorse client referrals. Our hope is that you are so happy with our products and service that you tell your neighbours, friends, and family about us. All our existing clients receive a referral certificate with their after-installation package. You can physically hand the referral to a friend or tell them to mention your name at the time of appointment.

 

  • If the people you referred end up getting windows with us, we will send you a cheque for $100. No discounts or gimmicks, just real Canadian money.
  • You can refer as many people as you want and keep getting paid. The only catch is, they actually have to go through with the replacement. Canceled contracts don’t count!
  • Your friends don’t have to have a physical certificate to participate. Just ask them to mention your name at the appointment and make sure our project consultant puts it on the contract, we already have your information on file and will track it ourselves.
  • Once you refer someone to us, you don’t have to worry about anything. We keep all the details and information on file, and every time someone uses you as a referral we call to let you know that your cheque is in the mail.

 

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