Ecoline Hopper Windows

Hopper windows are very versatile and match most home styles. Ecoline’s vinyl hopper replacement windows come in many shapes, sizes and colours.

Google Rating

4.6

Based on 857 reviews

Built in Canada

Hopper Windows Prices

Rebate

Looking for a rebate for your new
Hopper windows?

Up to $5000 financial support
$250 per rough opening
Homeowners across Canada
ENERGY STAR-certified products

Find details…

Want to apply?
Contact Ecoline Experts!

What Is a Hopper Window?

A hopper window usually opens inwards and depending on your preferences, building code, and the installation, this unit can either have the latch can either be at the top or the bottom of the window, opening it as you wish.
Hopper windows are often used for egress but should strictly meet your local building code.

Types & Styles

Basement hopper window

Basement hopper windows are small units with the standard size of 42″ x 22″ to meet the egress code. Besides its main purpose, egress, Canadians install them to get more natural light and add some airflow in basements. These windows are hinged at the bottom and open at the top.

In-swing Awning Window

Ecoline a full vent in-swing awning window opens at the top. It doesn’t use an operator so it can swing fully open without restriction. It swings inside the room and is often used in a basement. To be used as an egress window, the window must meet certain requirements for size, distance from the floor, and must have easy access.

Window Replacement: Case Studies

Hopper window
Basement windows replacement. Old units were changed to brand-new hoppers with double glazing and MDF Colonial Primed Casing Plywood. Jamb not painted.
Window Type	Hopper Window
Location	Basement
Size	32” x 20”
Budget (range)	$700 – $950
Timeframes	6-8 weeks

Hopper Window
Hopper window installation with concrete cut in a basement to comply with egress sizes. Correct soil disposal and installation of window well ensure meeting egress code while double glazing allow for maximum energy efficiency.
Window Type	Hopper Window
Location	Basement
Size	46” x 22”
Budget (range)	$3,000 – $3,500
Timeframes	8-10 weeks

Egress Compliance

— in-swing awning windows are operable from the inside without the use of keys, tools or removal of sashes or hardware. A catch is available to hold the window open for use as an emergency exit.

Spring Screen

— aluminum, rust-resistant frame and heavy-gauge fibreglass mesh. Installed on the exterior side of the window with a spring-action attachment for easy removal and replacement.

LoE Glass Coatings

— low-emissive coatings applied to the interior panes of glass help retain more heat in the winter and reduce solar heat gain in the summer.

Learn more …

25 years on seal failure of the insulated glass unit

25 years on specialty SSP glass

25 years on tempered glass

25 years on vinyl (PVC) components

25 years on hardware

More details about Ecoline Windows warranty

Hopper Window Replacement & Installation

Windows Installation

Ecoline Windows makes sure to install your new windows properly. The correct installation is super important, especially when talking about basement hopper and escape windows. These units are required by law, so our skilled technicians always follow the CSA guidelines and local building codes to guarantee the correct hopper window installation.

All our units are Energy Star rated, and NAFS-11 tested, providing all the essentials you are looking for – energy efficiency, ventilation, and correct escape routes.

Windows Replacement

If you are tired of your old inefficient units, consider new hopper vinyl windows. They guarantee to increase safety, energy efficiency and comfort. New basement hopper window replacement is also vital if you are looking to add value to your property. Ecoline is always happy to come and guide you on what works best for your home.

Manufacturer

Ultimate process control

Our Windows and Doors are manufactured in a state of the art facility with all the key component fabrication processes needed to make the most energy-efficient and reliable windows on the market. With everything under one roof—from the insulated glass unit fabrication to PVC profile bending to painting—all quality and service levels can be managed seamlessly and proficiently.

Lifetime of experience

With a lifetime of experience in the window and door industry, the managers of Stage Windows and Doors have a unique understanding of the complexities and intricate details associated with designing and manufacturing window and door systems for the replacement, new construction and custom home markets.

NFRC

Ecoline windows and doors are manufactured in a facility that operates under stringent quality processes imposed by NFRC certification programs. This ensures that your windows and doors are made with highest quality standards all the time and are made exactly as the ones tested.

NAFS-11

Ecoline windows are among the few lines that meet NAFS-11. These high standards can be met when combinations of windows (two or more windows assembled together) meet certain performance grades. This is difficult to achieve.

Ecoline is listed as Energy Star Brand

Installer Team

When getting new hopper windows, Canadians homeowners have to be sure that installation is ideal. Your individual preferences are our top priority. We always take the hopper window sizes thoroughly to offer you only the best units that will not only fit your rough opening but also complement your current home design.

All our hopper windows for egress are Energy Star rated and NAFS-11 tested. Our in-house installers are skilled and always follow Canadian Standards Association (CSA) guidelines and your local building codes.When the installation is complete, our installers make sure your residence is left clean.

Ecolines is happy to share that we have the perfect rating with Better Business Bureau (A+) and HomeStar (98% positive reviews). In addition, our dedicated service team is there to assist with your hopper windows if you experience any problems. It goes as a part of our warranty.

To safeguard our customers and employees from potential dangers, all workers are covered by WCB (Workers Compensation Board), and every hopper window installation project carries liability insurance.

Colour

Window Frame Colours

At Ecoline, we offer our clients a wide choice of colours when painting hopper windows. Often, many homeowners prefer to choose something from an existing color palette – White, Commercial Brown, Black, Chestnut Brown, Sable, Slate Grey, Cream – but we can go beyond that as well and make the painting fully custom to match your existing décor. We use only high-quality paint that guarantees your hopper windows will stay long-lasting, look amazing, and require minimum maintenance. Your new hopper windows can be painted in different colors from inside and outside.

Our Offices & Showrooms in Canada

Double & Triple Hopper Window

Glass panes are the largest area of any window and the most vulnerable to heat loss and gain. To provide adequate thermal performance and save up your money on energy bills, a minimum of 2 panes are required. Traditional 7/8″ double glazing options are used and can accommodate 1-1/4″ for all hopper windows.

In areas with a harsh climate, triple pane hopper windows can be especially profitable. Ecoline triple glass packages qualify for high energy-rating standards with 1-3/8″ and 1-1/4″ options available. It can be used in combination with gas injection and/or LoE glass coatings but are not necessary.

Find out more benefits of triple pane windows over double pane

F.A.Q.

What is a hopper window?

A hopper window usually opens at the bottom and swings into the room. This unit is popular to be used above doors for more light or for egress purposes.

What are the advantages and disadvantages of hopper windows?

The main benefits of these units are versatility, energy efficiency, ventilation and ease of use, while lack of privacy and weak security are the main drawbacks.

Hopper window vs Awning windows – what’s the difference?

The most apparent difference between these two window styles lies in the direction in which they open. Awning units have a sash that moves outward from the house, while a sash moves inward in hopper windows.

How much does it cost to install a basement window?

Basement window replacement cost depends on multiple factors, such as size, glazing, paintings, etc. Contact Ecoline if you want to get a more precise quote for your window project.

Industry Standards

Window Energy Efficiency

Window Interior Finishes

Window Exterior Finishes

Window Interior Grills

Window Privacy Glass & Colours

Recent Comments from Our Customers

Nick and Dima arrived on time, introduced themselves and set to work. They were very friendly and professional, explaining what they were doing and answering any questions I had. Their work ethic is excellent and they collaborated beautifully on the project. The respect they showed for my home was outstanding, keeping the areas covered and cleaning as they went. Impeccable attention to detail!Refreshingly friendly and thoughtful, a truly great experience start to finish! Five stars all the way

Aileen Hagel

23:53 12 May 22

I was in the market for new windows and had about 4 quotes to mull over. I ended up going with Ecoline windows because their pricing was by far the best, the sales process was very good, thorough and modern. The installation crew was amazing as well. I have a large puppy who is overly friendly and they were so patient with him, very polite and of course quality workmanship. All around super happy and I have already referred them to a friend.

Matthew Forbes

15:37 06 May 22

Matt and his crew performed a very professional installation quickly and carefully. During the installation work, no damage was caused to existing finishes and great attention to detail was paid to the appearance of the installed windows. Matt left clean windows and surroundings and tidied up as he went from room to room. He also gave good advice on window care and operation. Matt and his crew were very pleasant and went out of his way to make us happy.

Mario Micallef

02:59 05 May 22

Very happy with the service so far. I checked Ecoline Windows initially because of the Greener Home project and the option of getting a rebate. Alexander was very patient and helpful with the quote he gave me, answering all my questions and explaining everything. I changed the plan a few times and he made sure I got the best deal with every adjustment I wanted to make. I ended up changing all the windows in our house, as well as two doors. Max and Matt did a great job with the installation. They installed 16(!) windows in about 8 hours on the first day. On the next day the did the doors and one last window, as well as the finishing work on the outside. The installed windows are clean and clear, I don’t need to worry about washing them anytime soon. My contract didn’t include framing on the inside which probably saved some time, but still, the installation went much faster than I ever expected! The entire time they were professional, cheerful and friendly. They cleaned up all the dust and debris and when the job was done, removed all the big garbage in under 30 minutes. Extra points for efficiency! Great service and great attitude 👍

Eva Kovalenko

21:41 13 Apr 22

Very impressed with Ecoline Windows from booking to ordering to install to enjoying the finished product! I requested quotes from 6 different companies in Calgary to provide me windows to meet the Canada Greener Home Energy Program specifications, and this was 1 of 2 companies who could deliver, so that I received the maximum rebate eligible per window. The Ecoline total price was the middle of the quotes, yet I get my rebates, and this brings me below the quote of a competitor. Professionalism all around–Alexander H. was courteous, honest and very professional in the assessment. The booking of appointments was quickly done by office staff. Addressing questions as to when the install may occur was thorough and they were patient with my questions. The installers, Alexei and Slava were very courteous and polite, worked hard to install and get the job done on time, tidying and cleaning debris into piles, sweeping and vacuuming as they left a room. Time of booking to installation was about 4 months. Competition in the marketplace is good, but why waste your time when Ecoline delivered on all aspects?

Alexander Dubyk

16:38 22 Mar 22

I am very pleased Andrew and his team, great job done, quickly and professional. I would strongly recommend Ecoline for any windows replacement you need. The install took two full days for 27 windows.The crew showed up on time, everything worked like it should be and cleaned up inside and outside of the house. Once again , they did a great job.Project manager Vlad was extremely knowledgeable about the products and provided a lot of helps during the quotation process.Also say thanks to Apala during the payment process.The window are very solid and the locking system is outstanding.Big thanks to Ecoline.

Jonathan H

20:46 16 Mar 22

This is the third time we have had Ecoline installing the windows in our house and they have been very professional every single time. The sales and service experiences have all been great and their pricing is very competitive.This time we had great installers crew working in our house. Nikolai and Misha were quite patient with us and provided us with the helpful information and recommendations. The guys were very professional during the installation and cleaned up after themselves. Thanks for another job well done. We have recommended you to others and will continue to do so.

Iryna Ponomarenko

02:58 16 Mar 22

I am very satisfied with this product and installation. Nick arrived on time and all 3 of the installation crew so polite and accommodating. Job was done quickly and they tidied up afterward.Nick was amazing, he made sure to show me all the small details, all good information that I would not have thought about asking. Thank you Nick for a job well done!!!

Patsey Michetti

00:37 12 Mar 22

I am very satisfied with this product, installation and price. Andrew, Ross, and Rodeon were really great. Arrived on time and we’re so polite. Job was done quickly and they tidied up afterward. My wife cannot get over how great the new windows look. We are super satisfied.

Luke Muller

23:47 15 Feb 22

I am fairly happy that I chose the Ecoline Windows to do my window replacement for the government’s Greener Home Grant. The representative was very helpful and informative, not only about the window installation but also on the procedure to claim the Grant. The installer did an overall good job, neat and sturdy. They did a lot of outside work under extremely freezing temperature (-30 C), which was impressive.

Jun Liang

18:36 29 Jan 22

I was so impressed with the quality of the windows that Alex showed us, it didn’t take much convincing to sign up as we had several quotes and all were similar dollar amounts except that Ecoline Windows were far superior!!! I can hardly wait to get them installed. Alex was also very knowledgeable on the Greener Home Grant as well. I would highly recommend Ecoline!Windows have now been installed, super Impressed! Such fantastic quality and Alex just stopped by and checked every window personally after the install team left. Highly recommend Ecoline Windows!!

23:03 13 Jan 22

The service we received from Ecoline was excellent and we are so please with our new windows! Their prices are competitive and right from the initial consult with Alex to the install, we were kept informed via email throughout the process. Our installer, Matt and his team, Max and Greg were outstanding!! They were so friendly, professional and efficient and obviously take pride in their work. We would highly recommend Ecoline Windows.Nina and Pat Levy

Nina Levy

04:49 12 Jan 22

20:12 11 Jan 22

I had my windows done today by Sharkey, Andrew, and Eugene. The company contacted me to let me know last week that my sliding patio door would not be ready, but would I like to get the windows in while the weather was nice. I opted to have the windows done, and was charged accordingly, with the balance due for the door when that arrives and is installed.I was given a 9-11am arrival window. They were here about 9:30am, and are in the process of cleaning up now, at 2:30pm. I had 7 windows done today. They look great. The gentlemen were very friendly and competent. My house is a 1990 Stucco house, and of course some of the stucco was damaged when removing the old windows. This wasn’t unexpected, and the gentlemen patched the stucco accordingly, before sealing with Silicone.The final price came in lower than I’d expected before getting the quote, and the warranty appears to be excellent. The windows themselves look great, and slide very easily, compared to my old 30 year old ones.Would use this company again, and recommend to others.

Brad S

20:23 22 Sep 21

Wow, outstanding start to finish!Joel was my sales representative and he communicated quickly and was more than willing to assist with my numerous questions.Matt and Alex were my installation team. I couldn’t have been happier with the quality of their work and their determination to complete the job with the best possible results.The windows are gorgeous and such good quality!

Krista Nors

21:34 15 Sep 21

We went through Ecoline for a new front door. Igor came to our home to help walk us through the products, the options they had, what would happen during installation. He was very knowledgeable, very patient and kind. We ordered at the beginning of March 2021. The installation date was June 1. The installers were great! Unfortunately the door was installed incorrectly. It opened on the opposite side. I had to contact the service department to advise what had happened. They were great, gave me the information I needed to provide them with. It had originally sounded like they would need to manufacture a door. In August, the installer came back and corrected the the door install. They ended up flipping the door around.Took a long time but I’m completely satisfied and the door looks great!

Ashley Bacsu

02:50 21 Aug 21

Ecoline installed new windows in my home a couple of years ago. We have been very happy with the quality and performance of the windows, so we contacted them again to replace a door. The consultation with Alex H. was quick, efficient, and informative, and he took the time to ask about the performance of our windows as well. Their paperless quoting system is an environmentally friendly bonus to this process, and the quote was in my email inbox within minutes. Great experience all around.UPDATE: The new door was installed today. The finish is excellent and Matt and Alex were careful to leave everything very clean when they were done. Very happy with the product and the service; highly recommend.

Darlene M.

20:34 19 Aug 21

Just had my Ecoline Windows installed. Could not be happier with the finished product. They are a huge improvement over our old Windows. Vlad was great to deal with on the initial sale and made sure our Windows were exactly what we wanted and did not oversell, but presented all the options. We felt comfortable with the order and the quality of the product. Matt and Hacop installed the windows and did a fantastic job making sure we were aware of the best options. They were quick and tidy. Even made sure any small damage to our stucco was patched and unnoticeable. Would not hesitate to use Ecoline Windows again for next window purchase.

gemac

23:06 11 Aug 21

From the beginning of our contact with Alex and his team working with Ecoline to get our windows replaced has been a positive and hassle free experience.Having a newborn at home and getting new windows installed, during a pandemic, was an adventure.The sales representative was unobtrusive, informative, knowledgeable, respectful, and polite. He never pushed us, and made sure we got exactly what we needed at a good price, and they helped steer us in the right direction with the government rebate program!When the Alex’s crew showed up they worked efficiently, cleanly and safely. The entire crew was respectful of our home, our request to take precautions for our infant, and ourselves. We were surprised when extra crew showed up at the end of the day to power through the last three windows.They came back in full force the next day to finish the trim, and complete the job. Even touching up the exterior paint on our home where they had been working.This has been the most enjoyable experience with contractors my family has had. They always had a smile for our babe and even softly sang lullabies when they knew babe could hear them.We are happy! And we have quality windows installed with solid workmanship. Thank you!

m “masterlowping” p

22:23 04 Aug 21

We had all of our windows replaced by Ecoline, replaced our sliding patio doors to French doors and even changed the size of one of our windows.Vlad & Igor were the installers and they were GREAT to work with. They were polite, hard working, respectful and all around great guys! They kept everything clean. Vlad & Igor kept me updated through the progress of everything and were attentive to my inquiries & requests.The new windows look FANTASTIC. We are both so happy with how everything turned out. The French doors are beautiful. Quality care was put into each install.I would not hesitate to recommend Ecoline Windows to anyone.Thanks to the Ecoline staff and a BIG thanks to Igor & Vlad!!Tina B

Tina B

19:11 22 Jul 21

Ecoline windows provided a very competitive price for an excellent product. The installers were amazing, on time, fast, productive clean and courteous. I would recommend them. I would give five stars if the company did a normal deposit of 20% on order and 50% of balance on arrival of goods and then full payment on job completion. They were asking for the entire bill to be paid up front on arrival of goods. We had to argue with them a bit to get the security we needed with the 50% hold back until job completion. I get it, maybe they have been burned before but we do not work that way. All worked out fine they are paid in full and we have new windows! Thanks Ecoline!

Russell Tribe

14:11 21 Jul 21

‘Wow’ factor from start to finish. Ordering was very easy, pricing beats the competition, and the install went great (thanks Nick!!!). The windows are very solid and the locking mechanism is outstanding; one lever to lock/seal it all around (casement crank out window). Scheduling everything was calls and/or text so nothing was ever missed, and follow ups were great too.

Michael Chudy

17:16 16 Jul 21

Darlene M.

22:12 08 Jun 21

Excellent service and amazing windows! Had most of our windows replaced with this company and could not be happier. We had Matt and Hakob install two basement windows recently and they were professional, did a quality job and were so quiet and delicate they didn’t even wake our one month old baby upstairs! Highly recommended

Mack Ruciak

02:58 03 Jun 21

Shane and crew were awesome. They were very professional and efficient. Great care was taken with all steps. I work from home and they worked quickly and quietly as possible. Answered all questions and gave a great run down how to work with windows. I never felt like I was in their way while following the day pictorially for my husband who was out of town but I made sure to capture only pics while they were busy elsewhere. It was a comfortable day and I so appreciated the help with moving the couch. All in all a great experience and so happy with the new windows and looking forward to the benefits they will bring to our house

Edith Lundrigan

00:51 21 May 21

Put up with my 40+ year old patio door for three years. So happy it finally got replaced today. Really excited to have a door with energy efficient glass, sliding screen, and a kick lock (no longer have to use a stick at the bottom like the old door). From quote to installation, the Ecoline Team has been a pleasure to deal with. I unexpectedly needed the door early and they went out of their way to coordinate production and install the door AHEAD of schedule. Really impressed by the workmanship and clean up by Andrei and Sergei!! There was a slit in the screen from transportation but the Job Supervisor was on top of it and already submitted a repair request before I noticed. Thank you very much Ecoline for providing affordable quality products. Will definitely keep Ecoline in mind for future door and window replacement projects.

Clara Poon

19:55 21 Apr 21

We are very happy with Ecoline. We got all our windows and doors replaced and they did a fantastic job. All the windows and doors came in correct sizes – customized as per our needs. Our home’s heating has become considerably better after installation and all the products are working very well. I had called 4 other places for quotes as well and Ecoline was the best priced and great quality. Alexander is polite and understanding. The installers were very good at their job and quick!

Varisha Saleem

06:14 08 Apr 21

We needed to replace windows in our home and had requested quotes from various window companies. We are a retired couple and are on a limited budget.We had various companies come and give us quotes but not many were as efficient and thorough as Alex from Eco-Line Windows in actually educating us about the window we would be installing. He was the only one that brought in a model window to show us the actual window! He showed us how the mechanics of the window worked and explained the ins and outs of the window. He was very thorough with every aspect of the process if we were to buy the window from Eco-Line Windows.He then left us with a quote. Sent us a follow-up email and telephone call.We were so impressed with his professional approach to how he conducted business with us, and he definitely was not the cheapest, but he got our business!Thank you Alex for the help you gave us in choosing our windows.

Charming Circle

01:08 30 Mar 21

Update: Mar 2021,New windows installed Dec 2020 and so far all is working very well. Less noise and much better insulation provided. We really put the windows to the test during a cold snap in February. We had to call back a technician (Dmitri) to adjust some frame foam insulation but otherwise extremely happy with the product and service———————————————————————————–So far their consultation and measurement teams have been great to work with. Alex and his assistant/trainee Ori went over all of our options for the quoted work and were very informative about the whole process of the window replacement (we are getting 15 done total). Even had some demo units to show the hardware, inner workings and insulation from a cross section. The fact they make their own windows as well provides a peace of mind and should alleviate any issues down the road should we have any. We were so impressed we booked their service on the spot! A week later Victor came and did all the measurements to confirm for the installing crew. We can’t wait to get the project started and we are confident they will maintain this 5 star rating even after the window replacements are completed. ( review to be updated upon completion of install)How long did most people have to wait for installation to actually begin? Just curious as we signed our contract early August 2020 and still no ETA on when they are going to start? All I get is Nov/Dec?

Kenneth Shears

17:08 25 Mar 21

Had drafty dusty frosty 20+ year old windows in the back of our home. Installed three new Ecoline windows and what a difference this past winter. Attached is a picture of our new kitchen window – with the wide open design we now have a great unobstructed view of our backyard.We had installed Ecoline windows at our previous home and were very satisfied with them there. They were a natural choice and price was comparable to others.Sales agent was friendly and pricing process was efficient. With the renovation business extremely busy installation was delayed a month or more but they were well worth the wait. They were installed in October just in time for winter. Removal and hauling away the old windows went well. The new windows fit like a great pair of gloves, they all slipped in perfectly even though the kitchen window was very heavy. Reinstalling the interior window casings took some adjusting as they had to be installed exactly where removed to ensure the sill was even.After service for a few paint touch ups took sometime too but the end result is awesome. We’ve been so pleased we’re using Ecoline to replace our front windows this spring.

R Leslie

01:34 24 Mar 21

These guys did an amazing job, from the first time I was quoted to the day of install. I felt comfortable and assured throughout my experience. Everyone I spoke to and met at Ecoline was friendly and respectful. The installers did a fantastic job and the windows look amazing. I will definitely call them back to have my basement windows replaced. Good job Ecoline Windows!

Ivana Bradvica

17:50 07 Mar 21

Alex and Joseph attended on time and provided estimates for 3 windows, bedroom , dining room and kitchen. I asked for this company as they had installed 2 external doors, and two large living room windows three years previous. Those installs were done efficiently and site cleanup was excellent. All questions were answered and good advice provided. Highly recommended. Thanks

John Duthie

21:08 02 Mar 21

Well so far so good! The gentleman were punctual this morning and were good and effective at removing two of our basement windows and installing two new ones in a very timely manner. The windows are extraordinary and are vey sharp looking. The men cleaned up nicely and left no mess behind and really concentrated on the task at hand while they were here. I will be sure to do more business with them in the future. Prices are the best in Calgary.

Glen Kyle

21:34 24 Feb 21

Awesome company! Awesome people! From the initial meeting with Joel to the installation with Artur, everything about these guys was amazing! So much so that I made them come back for more! ;) Great products! Great quality! Great prices! Go Ecoline!! :)

Maïlie

23:22 12 Feb 21

It’s not often that one finds a company in Calgary that works so efficiently and provides such a great service at a reasonable cost. My husband and I had one window replaced and two new ones added to the darkest rooms in our house. We were impressed with the work of the Ecoline crew. They were prompt with giving us a quote, helpful when we had complications with the City of Calgary regarding the building permit, and, most importantly, they impressed us with their workers’ craftsmanship. We are very grateful to the professional and hard working staff at Ecoline Windows and would highly recommend this company.

Svetlana .M

19:42 03 Feb 21

Amazing experience with this company! The consultation was simple, straightforward and a breeze. Joel did a wonderful job explaining everything. As well their team established great communication through emails of any questions, paper work, updates on the project and the timeline for the installation. The installation was wonderfully done as well, the workers were friendly, diligent, came at the promised time and got the job done as soon as possible. They were also great at cleaning up after the installation was complete. 10/10 would definitely recommend this company! They take pride in doing the job right and it shows.

Hannah Osea

02:18 01 Dec 20

We had multiple quotes on the window and doors replacement, but decided to go with Ecoline for the following reasons:1. Our close friends and neighbors have their windows and are very happy with the result, they have recommended, which is very important2. The consultant Alex was very professional, knowledgeable, honest and(opposite of pushy). It was a nice change. He explained how their windows are made, stored, etc, Showed us a government website showing the energy efficiency ratings. His calculations were fast and precise3. Their warranty program and price. Especially the fact that in case of any warranty issues they’ll come and do the work, not just give us the materials .I would definitely recommend Ecoline to any of my friends and family. And I will update this review after installation and some time later .

Olga Safro

21:22 22 Nov 20

We just recently had windows and doors replace. We had many quotes but chose Ecoline because they were a little less expensive, Canadian made and if there are issues they come out and fix them. The repairs are not contracted to a third party. Alex came out to do the quote and was very professional. He brought the brochure with all the products and we made out choices. When it came time for installation the crew that came to the house was fantastic. They made sure they put down drop cloths to protect the floors and cleaned up when they were done. They were funny and we had a few laughs. The installation only took 1 day and they even showed us how to remove and replace the screens. The only reason I am not giving 5 stars is the customer service. I called on many occasions to be told that I was next in line for a representative and was placed on hold for 15 to 20 minutes then told that I had to leave a message. When we were able to talk to someone they were not able to give us any information. The installation should have been end of September. Customer service had no answers for us and we ended up contacting Alex to find out what was going on. He managed to get the answers for us and about 2 weeks later installation took place. I would definitely recommend Ecoline to any of my friends and family.

karen Lacey

19:26 20 Nov 20

Fantastic customer service. Clear communication with follow-up reminders about my free consultation booking. Alex was considerate, friendly and wore a mask while in my home. They have a great software technology to show all aspects of the quote for your consideration and he was sure to review every step of the process, including warranty details. I even got to see a map of all tehri active and completed jobs and felt reassured that they had worked on many houses in my neighbourhood. Highly recommend!

Kate Schutz

19:26 17 Nov 20

This is the second time we’ve used Ecoline to do an installation. The first time was windows, this time it was an entry door with a side light. The estimation process was quick and painless. The reason I’m giving 4 stars rather than 5 is because of a delay in the installation. This was not all their fault. The Novel Corona situation has caused delays for other services. It would have been nice if the installation schedular would have been a bit more proactive in contacting us rather than requiring us to call them.Regardless, the installation was done on a day when there was a light snowfall going on. The installers were on time and did an excellent job. There were a few issues they ran into once the old entry way was removed, but they handled it with professionalism and stayed until the job was completed (about 7:00pm).Pricing seems on par with other first-rate companies in Calgary. Because this was the second job they did for us, we got a repeat customer discount. We have some more windows that will need to be replaced and we will be going back to them for the additional work.Highly recommended.

Crowchild Bob

18:05 12 Nov 20

So far their consultation and measurement teams have been great to work with. Alex and his assistant/trainee Ori went over all of our options for the quoted work and were very informative about the whole process of the window replacement (we are getting 15 done total). Even had some demo units to show the hardware, inner workings and insulation from a cross section. The fact they make their own windows as well provides a peace of mind and should alleviate any issues down the road should we have any. We were so impressed we booked their service on the spot! A week later Victor came and did all the measurements to confirm for the installing crew. We can’t wait to get the project started and we are confident they will maintain this 5 star rating even after the window replacements are completed. ( review to be updated upon completion of install)How long did most people have to wait for installation to actually begin? Just curious as we signed our contract early August 2020 and still no ETA on when they are going to start? All I get is Nov/Dec?

Kenneth Shears

22:24 03 Nov 20

Just had our new windows installed in Oct 2020. Very happy with them! Alex, our installer was very good, even vacuumed before they left. Someone from Ecoline called during and after installation to see if were satisfied. Recommend them highly.

Brian Vickers

21:27 03 Nov 20

We’ve done 2 projects with Ecoline in the past to replace windows and a patio door, and have been extremely satisfied with their service and professionalism. We’re currently working with them to replace our front door and balcony door, and the estimator, Joel was again excellent, advising us on the most cost efficient options and giving us good advice. We look forward to having Ecoline replace these doors and they will be our first choice for any future projects as well.

Gemma Smith

17:58 21 Oct 20

This is only a review for consultation up to signing the contract! I contacted Ecoline about getting a quote to replace my very old windows. Alexander Havkin set up an estimate consultation quickly. He came fully prepared for COVID – mask and everything – which was wonderful. He was very knowledgeable – he listened to what I was looking for in windows, walked me through the options, and explained pros and cons, warranties, installation procedures, etc. Very helpful – I’m a new home owner and have an older home. I was also sent an item-by-item quote, and given plenty of time to finish meeting other window companies (no pressure). Absolutely the best price – with referral bonuses to boot.

KM Ross

22:56 09 Oct 20

Your windows are your view to the world … and to the weather (more important). But they’re a big financial and installation decision. Take care how you decide, because there are many windows suppliers: some just sell other’s windows and tack on a profit for themselves, some make manufacture and sell their own. Having many suppliers (competition) allows you, the buyer, to compare price and quality. If you have science or technology expertise, you can delve deeper into the window superiority, and even the installation quality. The buyer should understand the window project: maybe you only need the glass replaced, not the entire window. Anyways, depending on how much work you need done, spend some time delving into the topic.I was planning the whole panorama, all 10 windows in my house (we’re talking big bucks). I did my homework and selected Ecoline Windows. Why? Several considerations: Their product is high quality. The salesman (Vlad B.) made several convincing presentations with models and was knowledgeable, devoted, trustworthy, and the price was competitive. I know this because I obtained 5 comparative quotes and conversed with these sales persons. I would not pleasantly discover until later that the installation team (Ivan & Vlad S.) was skilled, expeditious (2 days’ labour), clean, polite and generous (giving more than was expected from them). Finally, quality control (Polina) kept calling how the work was progressing; you can whisper problems (which for me failed to materialize) to her in case you have somehow gotten yourself in a tizzy.I recommend and endorse Ecoline for these reasons. There’s much helpful information and awards on their website. Be cool and warm behind your new home windows.

Tibor Kaldor

23:57 05 Oct 20

Very happy with the install, the communication, and the salesman that came to my house. No pressure, no BS, and no drama! The install guys were friendly, informative and showed great attention to detail. They had a tough time working around stucco that was improperly installed around my windows but finished it off nicely. The price was great compared to the so called “Baumler approved” company and I think I made the right decision with Ecoline! I highly recommend them and their product. When I am ready to do the next couple windows, I will be calling Ecoline!

Dave Ott

02:39 03 Oct 20

Our windows were installed quickly and professionally by Mike & Derek of EcoLine windows. They were polite, friendly and did a great job cleaning up after the install. The new windows are a significant improvement on our old windows, slide easily and without issue and will be much easier to clean.Due to the pandemic, there was a delay having the product manufactured and installed during which there was little communication and I had to follow-up a few times, but very satisfied with the final product and install results. Our install team did noticed and let us know about a snag in one of the new screens and looked after reporting this up to EcoLine for us. Although we are still waiting for the screen repair / replacement, EcoLine did call today to book the appointment to finish the repair next Friday.

David Luckman

21:55 01 Oct 20

I just wanted to share my experience with getting a quote from Ecoline. Our project manager Joel was prompt, polite, informative and patient with all our questions. The process was simple and we felt confident we will be happy with our new windows!

Lynda Mitton

23:18 29 Sep 20

Joel is very informative and knowledgeable about windows. He is pleasantly professional and has answered all my questions. I was presently surprised at the low price quote. I would recommend him to anyone I know that needs window repair or replacement.

Linda Davidson

19:38 28 Sep 20

I want to share my experience regarding Ecoline Windows. When I requested a quote, they sent me a person with high knowledge and ease of conversation, the service was good at that time and I hired this company to change 17 windows and two patio doors. The price they gave me was excellent with ease of financing, the installation began two days ago by the LEO’S Team, really this team of people was excellent, they always followed the COVID protocols, they never put my family or them at risk. Kindness, friendliness, and a high degree of cleanliness, great standards of professionalism were what they gave us.But what has surprised me the most in a good way is the follow-up from the first day to the last by the Quality team guided by Mrs. Polina Levitova, it has been impressive as is the final product, beautiful windows, and high doors quality, with a great installation.I can say that I am very happy as well as my family for having chosen this company to do such a great job as it was all the windows and doors of our house. In these times it is difficult to see companies as responsible as Ecoline Windows.

Guillermo Arias

02:21 26 Sep 20

Alexander came to give us a quote for windows. Was punctual, friendly, and was able to answer all our questions. Felt very comfortable, and felt like he gave us good advice on what to purchase. Looking forward to installation.

Curtis Olyslager

01:50 25 Sep 20

Just met with Alex to get a quote on window replacement. Great experience! Easy to book an evening appointment, great advice on options, quick process to get a quote completed. 10/10 would recommend.

Bruce Cole

00:16 24 Sep 20

We had windows installed on Friday. Mike and Derek were very caring and professional individuals. They were pleasant to deal with and did an excellent job. Kudos to Mike and Derek!

andrea & ulf olson & wortmann

20:15 21 Sep 20

Thank for the great customer service and going the extra mile! Love the windows.

Evan Yusep

01:06 17 Sep 20

Good customer service and quality work I strongly recommend

Joseph Said

21:41 16 Sep 20

We have been Ecoline customers since 2014. They have been back to do warranty work on our windows a few times since they were installed. The most recent visit was last week.We have nothing to complain about. The purchasing process was exactly what they promised. The installation was exactly what they promised. The warranty work they have done shows that they stand behind their product.Without exaggeration, the new windows have had a noticeable impact on our lives. Our house is warmer in the winter and cooler in the summer. We don’t have to deal with fog when it’s cold and we can open the windows to cool things off when it is hot.Ecoline was not our cheapest quote at the time. But they seemed to have the best reviews, so we went with them over their competitors. It was an expensive purchase, but it was one we do not regret.

Brent Johner

18:21 15 Sep 20

Project manager Vlad was helpful and knowledgeable. Highly recommended!

Michael Taits

02:54 14 Sep 20

In the service industry, the best customers are those who buy without haggling, pay on time and don’t complain. Everybody in the service industry wants customers like this. Everybody loves them.The worst customers are those who buy a discount service and then complain that they didn’t get premium service at the discount price. The most despicable of these customers are those who who take it one step further and give you a one-star rating — for giving them exactly what they paid for.Frankly, if I had somebody working for me that behaved this way, I would get rid of them.———-We have been Ecoline customers since 2014. They have been back to do warranty work on our windows a few times since they were installed. The most recent visit was last week.We have nothing to complain about. The purchasing process was exactly what they promised. The installation was exactly what they promised. The warranty work they have done shows that they stand behind their product.Without exaggeration, the new windows have had a noticeable impact on our lives. Our house is warmer in the winter and cooler in the summer. We don’t have to deal with fog when it’s cold and we can open the windows to cool things off when it is hot. Ecoline was not our cheapest quote at the time. But they seemed to have the best reviews, so we went with them over their competitors. It was an expensive purchase, but it was one we do not regret.

Brent Johner

19:37 07 Sep 20

Alexander was very knowledgeable, courteous, and efficient in his visit to our home. He explained the various products and answered all our questions. He wore a mask and respected our space. We were very happy with the service he provided for us.

Calvin Stewart

21:06 04 Sep 20

Alex was on time, extremely nice and very knowledgeable of the products he sells. The price and 25yr warranty was a pleasant surprise. Looking forward to seeing my new windows installed.

Kelly Gould

01:50 04 Sep 20

Excellent rep. Joel. Came by to give quote for some windows. Gave us quote and advice and we are planning to have the work done later this year. Great price and looking forward to having the job completed. Had some work done in 2013 and no complaints.

Neil Gunning

21:12 02 Sep 20

Had estimates from 3 other window companies and decided to go with Ecoline. Vlad came and did the estimation. He was very helpful and pleasant… He made my decision easier.The installation was quick and the installer cleans up inside and outside of the house. The windows looks great and I have no complaints at all.If you are looking to replace your windows..I do recommend Ecoline!

john the

02:10 01 Sep 20

I had a great experience with Vlad who took the time to show me pictures and samples as well as a great overview of the product. The most affordable quote I received out of 3 different quotes and also the one that felt the the most comfortable due to the great customer service I received.

Viv Maclean

20:44 27 Aug 20

I’m in process of getting my second window from Ecoline. The first window we got is doing great, we really like it, and they did a great job with keeping everything clean. We’re expecting the same great service with our next window and the other windows we will be getting down the road. Alexander is great to work with. He gives great advice and listens to what we want. He also loves dogs, even if they’re big and slobbery!

Curt Giesbrecht

18:56 25 Aug 20

Kenneth Shears

15:55 25 Aug 20

My family had used Ecoline for the past 3 homes that we have lived in over 7 years. They have very good service. I asked for a quote and Alex came within the day to give me a quote for 9 new windows at a very affordable price. Ecoline has always been top tier very professionally done windows for homes and we will continue to use Eco line in the future.

Vince Pham

23:52 24 Aug 20

Had a wonderful experience with Joel from estimate to signing. We felt very educated about what we were getting and comfortable signing the final contract. The price was comparable, if not lower than the other 3 quotes we got. Financing options were very easy to understand and made getting the whole house done at once feasible.We can’t wait to schedule our installation!Thank you Joel and Ecoline

Kyrissa Dunford

23:42 16 Jun 20

Ecoline has great pricing with great products, I got 4 different quotes but they stand above and beyond the other companies. Trust and price are the number one issue when it comes to choosing the right one. With Alex being very detailed, knowledgeable, and patient (answered every questions logically), I feel like we’ve made a right decision. He even give us an assurance he’ll send the best guy for the job. Excited to see the end result!

Grace Dela Cruz

05:35 03 Jun 20

We are so pleased with our new windows. We haven’t stopped smiling since the windows have been installed. We had 2 doors, 15 windows and 1 patio door replaced. The installers arrived on time and worked quickly and neatly. They were also respectful and spoke at normal levels. We chose this company because they were able to replace the basement windows completely instead of only doing a retro fit and they also have a computer program to let you see what your house will look like before you start. It helped us decide to chose a different door then what we had originally picked. The sales manager was pleasant and knowledgeable. I can’t wait to see how our energy bill decreases in the winter. We are not disappointed that we chose this company

Jeannette Greenley

22:05 13 May 20

We had good experience with Ecolline. Alexander an excellent project manager. He was able to help me in every step to get a new windows. He was very patient, professional and followed up with every question I had.Thank you for your job.

Dmitry Kuzavka

17:13 06 Nov 19

We had good experience with Ecolline.Alexander an excellent project manager. He was able to help me in every step to get a new windows. He was very patient, professional and followed up with every question I had.Thank you for your job.

Dmitry Kuzavka

17:12 06 Nov 19

My interior decorator friend recommended Ecoline Windows to me when I wanted to get a windows. And I am so grateful to her. The whole shopping experience at Ecoline is wonderful. Joel, in particular, is brilliant in terms of taking care of every little need you may have for your home. I did not have to worry about anything. I appreciated her service. I look forward to returning. Thank you.

George M

02:01 27 Jan 19

George M

05:11 26 Jan 19

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