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    All Weather Windows vs. Lux Windows: Edmonton Window Companies Review [2024]

    May 24, 2016

    May 27, 2024

    7 min read

    587

    As a homeowner, what should you know when looking for replacing windows in Edmonton? In most cases, the price of a window and door replacement is a big determining factor for most households. But unfortunately, cheaper rarely means better when getting new windows.

    If you want to get the most from your window replacement, consider companies that carry quality windows that are ENERGY STAR rated, perform credible installation work in accordance with CSA standards, and offer post-installation service and warranty to match the expected lifetime of the product.

    You can see the list of ENERGY STAR rated windows in Canada and CSA compliant window companies at these links.

    In this post, we will compare two reputable window companies in Edmonton: All Weather Windows and Lux Windows and Glass, and see why you should consider getting a quote from either of them.

    All Weather Windows Edmonton

    • Homestars8.8
    • BBB: A+ (accredited since 1992)

    About
    All Weather Windows is one of the biggest window companies in the city and Canada overall. They have been in business since 1978. This window company has two manufacturing facilities with a head office in Edmonton and works in most provinces in the country.

    Product
    All Weather Windows and Doors specializes in aluminum clad PVC and full vinyl windows. They also manufacture and supply entry, garden, and patio doors. The company also offer their own installation services. Unlike dealing with a supplier, going with a full-service approach company is often better for any potential window warranty service you may need. Because everything is done in-house, these kind of companies is usually more committed to resolving installation related problems than companies that just supply the product.

    Certifications

    • CSA certified and ENERGY STAR rated
    • Window Wise and Installation Masters Certification for installers
    • Best of Homestars ’10, ’11, ’12 

    Warranty
    All Weather Windows warranty is a 20-year comprehensive transferable warranty on their sealed units and a 5-year warranty on installation labour. You can find their full warranty package information in this guide.

    Comparing Top Window Replacement Companies in Edmonton

    Company Window
    Warranty
    Google
    Rating
    BBB Accreditation Reviews
    ecolinewindows company logo Ecoline Windows Edmonton 25-year on product & labour
    4.5
    Accredited Check Reviews
    durabuilt windows company logo Durabuilt Windows 20 years
    4.1
    Accredited Check Reviews
    pella windows company logo Pella Windows 20 years
    3.5
    Accredited Check Reviews
    lux windows company logo Lux Windows 25 years
    4.4
    Accredited Check Reviews
    all weather windows company logo All Weather Windows 20 years
    3.7
    Accredited Check Reviews
    centra windows company logo Centra Windows 25 years
    N / A
    Accredited Check Reviews
    McLeod windows company logo McLeod Windows 30 years
    3.2
    Accredited Check Reviews

    All Weather Windows and Doors Reviews

    As we mentioned above, All Weather Windows is one of the biggest window companies in Canada. When you go to bigger companies you can usually trust that their product and installation will be of good quality. All Weather Windows is both CSA Certified and ENERGY STAR rated but where a lot of big window companies struggle across the country, is in the quality of their post-installation service.

    The Internet review boards are filled with complaints about the lack of urgency when it comes to getting service from All Weather Windows. Because big window manufacturers have a higher volume of sales they also generally have a longer backlog of service requests to be processed.

    Shopping for windows in Edmonton might make it easier as the company’s head office and manufacturing are also located within the city. However, some reviews show that the All Weather Windows price list for their products is higher than that of other competitors.

    When looking for window companies in Edmonton consider product quality, proper installation, and post-installation service.
    When looking for window companies in Edmonton consider product quality, proper installation, and post-installation service.

    Lux Windows Edmonton

    • Homestars9.2
    • BBBA+ (accredited since 1994)

    About
    Lux Windows was created in Calgary in 1969. They are one of the oldest Edmonton window suppliers with their own manufacturing facility and produces all their own windows and glass. They specialise in both renovation and new construction projects. Lux is an example of a full-service company as they manufacture, sell, install, and service their own windows. The company also has a designated service department which is important for companies like this, as it helps process and make repairs much more efficiently.

    Product
    Besides the standard range of PVC windows, Lux Windows and Doors also offer aluminum-clad casement and awning windows. The company also offers choices in privacy glass, Low-E coating, exterior doors and different customisation options to match your house design and style.

    Certifications

    • CSA certified and Energy Star rated
    • 2013 SAM Awards Winner: Supplier of Best Products

    Warranty
    Lux Windows provides a 25-year warranty on its sealed units, frame, sash and hardware components. The company also offers a five-year warranty on labour or issues related to the installation. Labour warranty from Lux deserves a special mention here. There were BBB complaints about how the company offered a client one price for additional service, only to send them a much higher final quote. Unfortunately, this is quite common in the industry. Lux ultimately resolved the problem in client’s favor, but it just further goes to show that you should hold project consultants accountable by making them put what they say in writing.

    Lux Windows Reviews

    Lux strikes as a highly reputable company, having many positive reviews on HomeStars and other review platforms, with many homeowners praising the high-quality products and good customer service. However, there are still plenty of negative reviews indicating the company does not stick to the timelines for delivery and installation, often delaying the project overall.

    In addition, the customers who did leave negative feedback on the company’s HomeStars page complained about a lack of follow-up regarding service or warranty issues. This is quite a common problem with all window companies in Canada. What matters is whether the company is working to improve their customer relations, and it does seem so in the case of Lux Windows and Doors in Edmonton.

    Conclusion

    As you can see, both of these window companies are probably some of the oldest and most trustworthy on the Edmonton window replacement market. In an era where many window companies lie about how long they have been in business for, having a BBB accreditation from the early 90s speaks favourably for both of these companies.

    Both of these companies carry the common ENERGY STAR and CSA certifications. You get the benefit of knowing the performance ratings of the product you’re buying, and the comfort of knowing exactly what you spent the money on. The windows and doors these companies carry rate in the mid-high range for performance and prices.

    F.A.Q.

    The choice depends on your specific needs. All Weather Windows offers a wide range of aluminum-clad PVC and full vinyl windows. Lux Windows, focusing on PVC windows, aluminum-clad casement, and awning windows, may be preferable for specialised requirements. Both are ENERGY STAR-rated and CSA-certified, ensuring quality and efficiency.

    All Weather Windows offers a 20-year comprehensive warranty on sealed units and a 5-year installation labour warranty. Lux Windows provides a 25-year warranty on sealed units, frames, sash, and hardware, plus a 5-year labour warranty.

    Both companies have faced challenges with service follow-ups and warranty issues, a common concern in the window industry.

    While both Lux and All Weather are reputable window companies, there are many other good window services to consider in Edmonton. For example, at Ecoline Windows, we offer the best 25-year warranty on products and labour in the market, and all our windows qualify for maximum government rebates, allowing you to save big.