Best Window Company in Edmonton:
Honest Reviews about Ecoline Windows

Name: Ecoline Windows Edmonton Reviews
Address: 3436 – 78 Ave NW, Edmonton, AB, T6B 2X9, Canada
Telephone: (780) 628 2915
Price range: $$$

We are proud to share what homeowners say about their experience with Ecoline in Edmonton. Check out our post-installation reviews from popular ratings online!

Contact Ecoline in Edmonton

(780) 628 2915

3436 – 78 Ave NW, Edmonton, AB, Canada, T6B 2X9

Built
in Canada

TOP-RATED BY

Window & Door Replacement Reviews in Edmonton: Ecoline’s Ratings

Ecoline Windows in Edmonton

4.6

Based on 589 reviews

Ecoline Windows in Edmonton

4.7

Based on 67 reviews

Ecoline Windows in Edmonton

8/10

Based on 980 reviewsSee all reviews

Ecoline Windows in Edmonton

Based on 250 reviewsSee all reviews

Google Reviews

Econoline just replaced one of our defective windows not covered by warranty because the original company is no longer in business. Andrian was very courteous and respectful and answered any questions I had. Highly recommended.

Jim Little

20:07 22 Apr 24

Ecoline Windows were very helpful in helping us decide which windows to install, and were reasonably priced compared to other companies that we received quotes from. Delivery and Installation were on time. The installers were friendly and very good about cleaning up after they were done the install. The installer also went over all the features of the windows and insured that we were pleased with our purchase.

Laurie

22:01 20 Feb 24

We had a great experience with ecoline windows Edmonton. The quoting process was very professional and we had great installers that went above and beyond to get the job done.We liked the first windows so much and enjoyed our experience that we ended up using ecoline windows to replace our windows in our entire main floor.

Carrie Beckett

23:20 02 Feb 24

We are very pleased with the exceptional service provided by EcoLine, from our initial consultation to the final installation process! Our advisor, Andrey, played a crucial role by offering professional advice, helping us devise a comprehensive plan, and providing a reasonable quote. Following this, another courteous and helpful team member conducted detailed measurements, ensuring precision in the project. After a patient wait of a few months, our excitement peaked as the installation of our new windows commenced. We are very happy with the good quality and aesthetic appeal of the windows. The two installation folks showcased professionalism throughout the process with focuses on the details. Despite the challenge of installing eight new windows, they completed the task efficiently. So we were able to have the new windows before the cold system of -40-degree temperatures. We highly commend EcoLine for their outstanding service.

Q100 Q

22:28 15 Jan 24

I highly recommend Ecoline Windows after replacing an old basement window. I was able to book a consultation quickly and of the two places I received quotes from, Ecoline gave the better quote. The sales rep I talked to was Ashley: she was super friendly and I appreciated her comprehensive and thorough explanation of the process/products. The installers Andrei and Vlad were kind and left the space very clean. Overall a 5 star experience:)

Saydi Pitcher

18:35 11 Jan 24

Great experience with Ecoline Windows from the initial consultation with Yulia, who was able to answer all my questions and provide demonstrations (the cutaway window was great to see). Too the final installation with Nick, whom arrived on time with his crew and got the job done safely and efficiently.2-weeks after the installation and I’ve already noticed a difference in the heat this window retains and the light it lets in.The whole process was a stress-free experience and would recommend them to anyone.

Stephen Gottert

21:33 03 Jan 24

Our experience with eco line was great. We were able to have a consult quite quick (within 2 weeks), the sales woman was thorough from warranty, product, installation process and pricing. We recieved a quote fairly shortly after the meeting was finished. Once we decided to book the saleswoman sent the appropriate paperwork for down payment and the process was started. We expected installation end of November which the time line was met. The only improvement we would have liked is to have a courtesy call they would be late. The installation window was 11am to 1pm and after I called we found out they were a bit behind and wouldn’t be at location until 3. Other than that the whole process to remove 2 windows and install was around 3 hours and we are so far quite happy.

Jodi Todd

21:50 20 Dec 23

I would highly recommend Ecoline Windows. They were quick and easy to book a in-home consultation and their sales representative took the time explaining the process. They are a reasonable price compared to competitors. During the final installation the crew was very professional and did an excellent job!! They will be my first call if I need windows again in the future.

Cole Zoschke

14:48 15 Dec 23

Ecoline did a phenomenal job with our windows and side door installation. We actually received a few quotes for windows but ecoline had the best prices. The staff were professional and got the windows done in only 2 days. Thanks to Carlos for answering my many questions and getting us all set us. Would highly recommend ecoline to anyone, especially if looking to do the Canada greener homes grant.

Katie Ayer

19:39 08 Dec 23

Ecoline Windows was a pleasure to deal with. I did 3 quotes to replace our back door as it was allowing cold air during the winter months and there was frost build up on the hinges it was so bad. Ecoline Windows was by far the best value and the quickest to respond. After the install, last winter no more cold air and freezing hinges. Their booking system was awesome, the estimate was precise and detailed. The Sales representative was very friendly and explained everything clearly. The installation was delivered as promised. They arrived on time and cleaned up after the installation was completed. I would highly recommend Ecoline windows for any door or window replacement.

Kevin Chiu

22:27 20 Nov 23

Very satisfied that we chose Ecoline Windows. Good service, fair price, good job on the installation. The product arrived on time.Initially I had only some of my windows changed but I was very happy with the job they had done, so I hired them to do the rest of my windows plus a patio door.After I had done all my windows, two of my neighbours chose Ecoline to change all their windows.

Ella Xue

20:06 04 Nov 23

Ultimately I chose to go with Ecoline for two reason. The first were the positive reviews online. The second is that the sales rep, that came to my house, brought samples of the actual windows that I would be purchasing (smaller version). She was extremely knowledgeable, answered all my questions transparently and did not try and force any sort of sale. She was there to let me make up my own mind by showing off what the company could do for me. The communication from the time of the order to the scheduling to the installation was efficient and all done via electronic means so there was no miscommunication. I really appreciated being told up front that my order was going to take some time simply due to the volume the company was experiencing. Ultimately they delivered on time with no surprises. The products themselves are high quality casement windows. The windows that arrived were identical to the sample showed to me (of course much larger). The installer was extremely professional. I watched him the odd time (more curious as to some of the installation techniques). He was extremely methodical about everything from how the windows were secured to how the caulking was applied. I wish all contractors had his level of attention to detail. I think the floor around my windows was cleaner after he left. I would highly recommend, at the very least, running through the consultation process and letting them quote on your job. They will be competitive (if not slightly less expensive) and the quality is spot on. I attached a couple of pics. It is really difficult to showcase windows. They are an up close visual and tactile sort of experience. Ultimately I will call them up when I need to continue to replace windows in this aging house.

Stephen Crane

21:22 03 Nov 23

I would highly recommend this company.Excellent customer service, they came and measured immediately, and were very efficient in putting the windows in… I had a couple of questions and the installers were knowledgeable and helpful in explaining. They were very neat and clean and when they left, I would not have known they were here….was done in one day! From estimating, measuring, keeping me informed to the installation date to the finish went very smooth!!Well done!! ✅ Thank you!

Sherrie S

18:17 03 Nov 23

Ecoline windows. It’s a great company to work with.Very profession since the first consultation visit until the day of installation. 100% recommended them.Couldn’t be happier. Love the new windows.Great custom quality. Thank you

David

18:26 02 Nov 23

Ecoline did my entire house. They did an amazing job! Very professional, and got a huge job done in one day. Everyone arrived when they said they would- sales, measuring, installers. I love my new windows and doors!!

Lori B

13:57 31 Oct 23

Window prices have gone up quite a bit since I last had some installed back in 2019. I reached out the company I used then and was quite shocked when their price had basically doubled. I read good reviews about Ecoline so I had them provide a quote was pretty happy that not only were they a few hundred cheaper per window but their windows were much better quality. The install was done by one guy so it did take all day for two windows and a door, but that’s a minor complaint and I’m pretty happy with the purchase.

J B

19:53 30 Oct 23

We had an excellent experience with Ecoline Windows. We had them in last year to do all of our upper story windows and then again this spring to replace all our lower level windows. The fellow who came over to do the consultation was professional and well versed on the products. We opted for triple pane low E crank out casement windows. The installation crews were very professional and did a tremendous job of pulling out our old windows and installing the new ones. They also re-installed all casings and our blinds. They cleaned up and vacuumed before they left. All we had to do was some minor touchups on the casings. All in all, we are very pleased with both the windows and the service we received from Ecoline Windows. And their window warranty is the best in the business.

Doug Anderson

13:10 17 Oct 23

We had an excellent experience with Ecoline Windows. We had them in last year to do all of our upper story windows and then again this spring to replace all our lower level windows. The fellow who came over to do the consultation was professional and well versed on the products. We opted for triple pane low E crank out windows. The installation crews were very professional and did a tremendous job of pulling out our old windows and installing the new ones. They also re-installed all casings and our blinds. They cleaned up and vacuumed before they left. All we had to do was some minor touchups on the casings. All in all, we are very pleased with both the windows and the service we received from Ecoline Windows. And their window warranty is the best in the business.

Doug Anderson

21:44 13 Oct 23

We bought a new door from Ecoline. We were told at the estimate appointment how long the door was going to take to manufacture. We ordered the door, it came and was installed within the timeframe it was promised. The installers were professional and courteous. Installed in the winter. The door is very solid, muuuch better than the builder door that was the original.

shelley harper

20:05 28 Sep 23

Although our new back door was installed in mid January ’22 on a -15C day, the Ecoline crew handled the task with impressive efficiency and skill, resulting in only a minimal inconvenience to us during installation. At first I thought we might regret deciding to not include an exterior storm door, but with the new unit proving so solid and well fitting against the optional accompanying weather stripping (in the photo, that’s the dark area visible just below the door), that concern was quickly abated. I especially enjoy having the door’s optional built-in blinds. With the door facing due west under ample open sky, this “option” has proven to be more of an essential, especially during the bright, summer months.

renagade777

18:48 26 Sep 23

I had Ecoline Windows to replace custom size windows on my older house.They scheduled installation a month sooner than was promised initially. Crew arrived on site on time and installation was completed within two hours. I greatly appreciate how fast and efficient Evgen’s crew was!Alex and Carlos kept me informed during all stages of scheduling. Thank you guys!

Yuriy Andrushko

18:58 13 Sep 23

We had a fantastic experience with Ecoline Windows and Doors Edmonton! We had quotes from multiple companies but what sealed the deal for us with Ecoline was the partnership with Costco for cash back! Our initial point of contact, Hugo, was so helpful with choosing window styles and was easy to get in touch with for any questions. The windows were ready and installed within the time frame initially provided and installation only took a day. Hugo was also helpful to inform us of the Greener Homes Grant and Loan currently available to Canadians, making the decision to get new windows even easier. I can’t express enough how positive this experience was for us from start to finish. If you’re thinking about new windows or doors, I highly recommend Ecoline!

Brock and Amanda Polasek

21:59 08 Sep 23

We “LOVE” our new windows, they’re designed for easy cleaning🙂Ecoline made the whole process from start to finish easy… the installers were very professional and CLEAN!!!My husband has been a framer for fourty years and was very satisfied with them ( especially because he didn’t have to do the installation himself 😆)

Arlene Grywul

12:11 23 Aug 23

I have nothing bad to say about thus company. I rate them 5 stars in every category from the first intial email to the first phone call to the first consultation and every meeting after that. Had 6 windows installed and every stage was excellent. Would highly recommend this company from start to finish totally professional, quick, and very good

Kathy-Jo Larocque

17:19 04 Aug 23

After a few estimates, we booked with Ecoline for new windows. Carlos, their Progect Manager has been very patient and knowledgeable through the process. He didn’t mind coming back a second time to our home to re explain the Government Grant and went over our estimate again. Carlos put a rush on the installer for final measurement before we left on holidays, So far, very happy with Eco Line – will review again when we get our windows installed.

Debbie Miniaci

19:43 28 Jul 23

Eco line has been great so far! It’s been a smooth experience with excellent communication and service. I had 17 windows replaced in my house and although that’s a hefty number, Hugo V. was there for me through it all. He was accommodating to my changes and validated my concerns. My windows now look beautiful!! The installation process was a breeze too. The installers were friendly and they knew what they were doing!!!

Parisa Fancy

12:24 14 Jul 23

We had 22 windows replaced. The quote process was straight forward and pricing was reasonable. They did the job in 3 days. The installers were professional and the attention to detail was very good. I was especially pleased that the window trim aluminum capping was left in place with new caulking – other window companies said that this would have to be removed and replaced. Cleanup was also good although it would have been nice if the old windows could be taken away at the end of each day rather than all of them at the end of the job. All in all I am very satisfied. Looking forward to -30°C now.

Fred Hauf

21:38 08 Jul 23

We had an excellent experience with Ecoline Windows Edmonton! We had ten windows replaced and our salesman Vitaliy was very knowledgeable and attentive. The new windows were manufactured and ready for install sooner than we anticipated. We were also very pleased with the install which was completed in a day. We are very happy with the new windows and the overall process!

Brent Biollo

14:54 26 Jun 23

I had a fantastic experience with Ecoline Windows. Their communication was excellent right from the start, and the project manager displayed remarkable attention to detail while working on our windows. They were highly knowledgeable and provided us with valuable information. I wholeheartedly recommend their services and eagerly look forward to working with them.

18:24 10 Jun 23

We just recently purchased four basement windows from Ecoline Windows. We were highly impressed with the quality of the windows, plus the installation crew (Andrei Sol, Vlad and Victor). The installers were friendly, professional, hard-working and did a fabulous job with the clean-up! We would definitely purchase again from this company when we change out our next window!

Suzanne Clemens

17:35 05 May 23

My experience so far with Ecoline Windows has been very good. The sales rep, Hugo, arrived on time, did a thorough estimate and answered our questions. He was also the only sales rep that invited us to their showroom and even arranged to meet with us on a Saturday morning. The scheduling for the final measurement went smoothly. Haven’t had the install done yet, will update the review as the job progresses.

Warren Sweet

14:46 14 Mar 23

Carlos was wonderful! He answered all of our questions, was very knowledgeable and personable as well. He even brought us samples of the windows so we could see in person what would be installed. The flip out feature for easy cleaning was a strong selling point and the warranty they offer is fantastic. By far the best price of the 3 quotes we got and it was for a superior product. Strongly recommend for anyone considering getting their windows replaced.

Kalena Batt

23:15 18 Nov 22

Ecoline replaced all the 9 aluminum windows in my 1975 built house last month. We are very satisfied with the sales (Carlos) , the installation (Demitri and crew) plus the quality of the windows. Everything Carlos said would be done was and more. I felt comfortable with the installation crew in my home and feel the quality of their work and the installation was top notch. I would recommend Ecoline Windows, Carlos and the installation crew (Demetri) to anyone thinking of new windows. Photos shown are of both before and after in some cases. The carport window I am quite pleased with as it was a difficult installation thanks to the construction of the carport.

Bill Herbert

00:32 12 Oct 22

Great customer service. Delivered and installed windows sooner than estimated, installation crew were friendly and fast. I especially appreciated how they took care to not to destroy my flower bed below my windows. As a plant lover, this was very important to me. I would recommend their services.

Ana Salinas

17:25 26 Aug 22

I am delighted with the windows. Easy cleaning. Snap on/off trim for future painting. Great installation crew! I would recommend Ecoline Windows for sure. 😊

Hazel Heikamp

17:54 18 Aug 22

I just have a Conversation with the project manager Audrey Bulay to give me a quote for a sliding door. He’s very friendly, very detailed on explaining how Eco Line doors & windows can save you money! Very good product! Very good customer service. Would recommend.5 stars! Can’t wait for the installation.

Christian Martinez

19:11 08 Aug 22

I would definitely recommend anyone to go with Ecoline when deciding to upgrade your windows. Carlos has been a treat to deal with. He is well informed in his job and explains and answers any questions that I have. Very accessible. Alex was also good to deal with when he arrived to do the final measurements of the windows. Now it is waiting for the windows to arrive and be installed, As far as my experience so far I would recommend Ecoline to anyone looking at upgrading their windows

Moustafa Hashem

15:41 04 Aug 22

We were looking into replacing our living room and bedroom windows.Mark came to our house to give us a quote. He was on time. He was friendly and easy to work with. He gave us a detailed estimate and even let us know about the energy savings rebate program and how to apply for it. I am happy with their service.

Winnie Lee

15:55 15 Jun 22

Update:Windows installation was flawless, guys installed all windows in less than 2 days, cleaned everything inside and outside of house, hauled out old windows. Windows looks great, everything as we agreed with Carlos. Happy to have new windows from Ecoline, great service once again!We ordered windows for our house from Ecoline Windows. Carlos came on time, was very professional, answered all questions what we needed to know. Communication was really good.

Mayer Mayer

21:51 06 Jun 22

In 2018 I had Ecoline replace 7 windows in my home. In 2021, I had an addition 8 windows plus one front entrance and storm door installed. At both times I was really pleased with their proficiency, professionalism, and friendliness. The installers were thorough, efficient, and tidy. In addition, they were very helpful as I had purchased the wrong door handle for the door, showing me exactly what I needed to buy, and working on other areas while waiting for the replacement handle. I am really pleased with their products and am happy with the lowered heating/cooling bills I’ve had since replacing my old windows. I have and will continue to recommend them.

DarlaW

18:42 28 May 22

When contacted to get a quote they responded within the first day. Carlos was a fantastic salesman, no pressure to buy. We got several quotes done and Ecoline Windows was not only in the top three for cost they offered more details as well.Andrew and Vlad showed up on time and got right to work were friendly and professional they cleaned up the whole job site as they went and even double checked twice to make sure it was all clean. They were absolutely amazing to work with! These guys worked very hard and the windows are looking amazing, I couldn’t be happier with their work!!

Jonathan Leduc

16:28 26 May 22

I’m grateful of Carlos help to replace all the windows and doors of my house. He helped me with the rebates and getting beautiful and efficient windows. The installers did a great job, they were quick and cleaned out after installation.

Sally Palma

21:05 04 May 22

I have chosen Ecoline windows for two different projects in my home. I am very satisfied with the good quality product of windows, patio door and blinds. No more drafts in my home. The installers are first class, explained everything to me, cleaned up the work site very well, and removed old material. They were very professional, friendly and helpful. I would highly recommend this company and all of the people I have met so far. They take a great deal of pride in doing things right the first time.Exceptional.

Cecile Blanchard

22:16 28 Apr 22

Ecoline replaced three windows for me 5 years ago and did an amazing job so I hired them again to replace the remaining 10 of my windows and backdoor. They were able to match the windows and trim exactly even after three years! The product and installation is high quality, the people were friendly throughout the process and the price was competitive to other local companies.

Run Ming Cheng

23:10 31 Mar 22

It took what seemed like a long time (7 months) for the windows to come in, but it was worth the wait. They look beautiful. I guess the real test will come next winter. The installers were respectful of the property and installed 21 windows in 2 days.

Debbie Tonner

01:37 30 Mar 22

When we bought our home we knew the first thing we needed to have done would be our windows. We priced them out with a few different companies and ultimately we felt it was the best company for us. Carlos our sales associate was willing to work with us to wait until after our wedding to do the ordering and install all while being cordial and helpful. He answered all of our questions and explained the warranty process to us as well.Now that we have had them installed the difference has been night and day. They are warm and very sound proof! We hadn’t prepared for the silence that no background outside noise brings. It is a welcome bonus on top of all the other perks of just having the windows brings.

Janessa Irene

03:16 25 Mar 22

We purchased a home and are renovating it from top to bottom. The old windows and doors were barely good enough to keep out the rain. I contacted Ecoline and I had a very good experience from beginning to end. Carlos, our sales representative was amazing and was wonderful at helping me out whenever I had a question or needed help. He arranged for my Greener Homes inspection, and made everything very simple. Our windows are wonderful and the house already seems more cozy. The installers were incredible and worked very hard and did a terrific job. They were very thorough and explained all the features of my windows after installation. They were respectful and cleaned up while they worked. I would happily recommend Ecoline.

Helena vm

17:12 17 Mar 22

We had all our windows replaced and the 3 guys did it all in one day. At the end, they cleaned up and showed us how to properly clean them and open them. On the same day, the Project Manager Carlos Almeida came to our home to evaluate and check the property. His professionalism and ability to give us prompt answers and the work done make us feel confident in recommending Ecoline’s products and services.

Gloria S

04:48 12 Mar 22

Carlos has been fantastic so far during our window replacement. Very knowledgeable and not pushy at all. Was happy to answer a ton of our questions even though the process of getting different quotes. I’m confident that the warranty and product is the best we could get at the price point we were looking. Very professional throughout and am looking forward to our install!

G B

15:45 25 Feb 22

Dealing with Ecoline Windows was a great experience .The installation crew was very polite, efficient and left our home very clean! Alexei and his crew very knowledgeable, responsible ! We are so grateful for excellent service !I would highly recommend Ecoline Windows to anyone looking for a great product and amazing service! Excellent work!

Vladlena Nauhatzki

17:53 23 Feb 22

We were very happy with our install and the product. The order took a little longer than expected but still very happy. We ordered 15 windows and 2 doors and they all look great. Salesperson – Carlos was great and even followed up on the day of install by stopping by to see. The installers were fast and clean and let me ask any questions I had.We were so happy how the 16 foot patio windows turned out.

Brendan Cheung

23:53 22 Feb 22

Carlos stopped by to do our quote. Really excellent explanation of what was available and what he recommended. Made the whole process of ordering windows very simple. Looking forward to the install

Katelyn Ringrose

02:53 26 Jan 22

Would recommend and plan to use them again for the rest of our windows! We had a large front window to be replaced as well as two simple Sliders. They worked efficiently and didn’t cut corners, they also cleaned up after themselves. Was very impressed with the quality of windows and the quality of the installation. Only negative I would have is we ordered the windows end of august and we didn’t get them installed until mid January… then again with COVID a lot of things are taking longer to come in.

Shayla Gibney

01:22 19 Jan 22

We would highly recommend Ecoline Windows for people looking to have new windows installed. The installers were very professional and worked very hard to complete all our windows in one day despite the poor weather. They laid tarps down in all the rooms in order to protect the floors, hauled away all the garbage and cleaned and vacuumed at the end of the day. The windows were well caulked on the outside and we received instructions on how to properly operate all of them. We also feel the price was competitive with other firms. And our windows look wonderful!

Debbie Stirling

00:01 28 Nov 21

I had triple glazed LoE windows installed in my entire home in 2014, an additional window added into a wall in 2019 and then another window added in 2021 between two existing narrower windows. The photos show before and after the new window installation – you can see the larger window between the two smaller existing narrower windows – it had to fit precisely and look like one larger window. It fit perfectly into the new space. Extremely airtight, no condensation – even in the coldest days of winter – and the windows and screens are easy to clean. The installers did a fantastic job, were meticulous and cleaned everything up when they were done. I would highly recommend this company for the quality of product and quality of workmanship.

Linda Giesinger

00:27 19 Nov 21

Wanted to update my 30 year old garden doors. Got a few quotes and Ecoline quote was competitive and offered triple pane windows. Salesman Ori spent time answering my questions and the installer Yuri did a great job. Finished the installation just before the snow started falling. Very happy with the product and the installation. Would highly recommend Ecoline Windows to anyone.

Ken Poon

20:17 17 Nov 21

we recently had three brand new bedroom windows installed in our home. throughput the entire process, we found Ecoline reps. to be very punctual, and knowledgeable when it came to their products and services. The best part of our experience was the windows were to be installed prior to November 1 and they delivered on their promise! Thank you!

Gregory S.

17:45 10 Nov 21

We just has Carlos come to our home and give us a quote for window replacements. We found him very professional and was able to answer all of our many questions. A quote was given to us that same day and he responded to our emails after in a time efficient manner.

Heather West

16:30 08 Nov 21

I am so pleased with my experience with Ecoline Windows Edmonton. From the initial visit to the install the staff were really professional and nice.I love my new windows and would highly recommend anyone to use Ecoline Windows :)

Lucía Gil Herrero

01:48 08 Oct 21

Ian was fantastic for our quote! Very informative and showed us energy ratings and what each window will look like. Answered all our questions and concerns. Thank you!

Jen Sabourin

20:34 05 Oct 21

This is our second time using this company. They installed windows upstairs a few years back and this week we had the lower windows completed. From the quoting process through installation it was a pleasure dealing with this Ecoline and we are thrilled at the quality of the product and the installation process. Efficient and tidy! We’ve just ordered our new doors at a $4000 less price than the competitors. We highly recommend this company!

Tricia Robertson

21:29 04 Oct 21

We had decided to make a big investment in our home by upgrading our windows and we were looking for a company that is reliable, reputable and deliver on their promises. In our research, we came various companies but the reasons we chose Ecoline Edmonton was their in-house manufacturing of windows, their warranty and their installers– being employees of Ecoline. Ecoline does have some great reviews but so did other companies but our experience dealing with the project coordinator Carlos Almeida sold us on their service. He was punctual, polite and knowledgeable about products. He clearly communicated the expectations and follow though on his promises within reasonable time. After signing the contract, our windows were ready to install 3 months after. Our installer Yuri and his assistant were punctual and throughout the installation process were cleaning up as they went. There were few hiccups during the process which was communicated to our PC Carlos and he addressed immediately and the finished product looks amazing. We conducted the final inspection (inside/outside), along with brief operation instructions before the departure of the installer and I must say the surroundings were clean as if they weren’t there. Now, for the windows themselves, we ordered triple pane sliders with vinyl retrofit. And the quality of the windows look durable, neat and well fitted. It has made a huge difference in comfort level throughout the day and night. I am a bit cautiously optimistic as the winter has yet to be passed and will update accordingly. In short, Ecoline product is quality, their prices are reasonable and their service is exceptional. I would highly recommend Ecoline for your windows

Amina Syed

00:42 02 Oct 21

Great experience with Ecoline. I appreciate the time that the advisor took to make me feel comfortable, and walk me through the process of changing windows as a first time homeowner. This was a very pleasant experience! Fair quotes! Highly recommend.

Lydia Fialka

21:50 01 Oct 21

Carlos was great to deal with for my windows consultation. He was well knowledged and courteous during meetings with him.*UPDATENew windows were installed and they look great. The install crew was very professional and courteous. They cleaned up everything after.

Eric Dang

17:13 01 Oct 21

Ian was very friendly and professional when he came into our home to give us an estimate. He understood our needs and offered his advice. He didn’t even mind the messy house!

Danna Schumann

02:06 01 Oct 21

Love my garden doors! Eco line was a pleasure to work with! They came out to measure to be sure the doors were the right size and the installers were amazing! Very helpful, cleaned up the site and even came back that evening when the lock wasn’t working right! Highly recommend

Karen Flood-Cholin

19:15 27 Sep 21

So delighted with the windows installed on time, on budget and on scope. Staff were very efficient and professional. Job was very well done and feels like a brand new space. Can’t ask for anything better.

Sam Oboh

07:54 25 Sep 21

I can honestly say that Ecoline Windows is a very great company to work with and their pricing is on par also. We have had 4 windows done so far, two different times and are having the last three done shortly. Need to wait for the windows to arrive. – Carlos was very good at keeping our pricing within our budget and the windows look Awesome.They also have a blinds department that did all four of our windows and they turned out fantastic. We could not be happier with this company and their employees. Thoughtful, caring and great job installing both windows and blinds

Heather Reid

17:27 15 Sep 21

We ordered our new windows in late summer and they were finally installed about a month ago. The windows are fine. The customer service is awful. I have been waiting almost a month for a simple receipt. I have made 5 phone calls and I’m simply told that my file is in the finance department and that the receipt will be sent tomorrow! It’s always tomorrow and I’m sick and tired of asking.Revised Sept 11 2021Carlos came to see us yesterday to confirm our quote and order. This is the second time we have used Eco Line Windows. Carlos was professional and prompt. The quote was in line with my expectations and we placed our order. Thank you :)

Stuart Neal

15:48 11 Sep 21

We are so pleased with our experience with Ecoline Windows Edmonton. From the initial visit to the install the staff were extremely professional and helpful. We had several quotes and Ecoline Windows provided the best price. We love our 9 new windows and would highly recommend anyone to use Ecoline Windows.

Jim Nakonechny

19:26 20 Aug 21

I recently had Ecoline windows installed. They look fantastic! The installers did a great job. They cleaned and vacuumed up after each window installation. Even the salesman was great. I would use them again!

Taimi Castell

21:33 12 Aug 21

Carlos was very helpful and knowledgeable about the windows. We were extremely happy with the quote and look forward to our new windows! Carlos made very good suggestions which made our decisions easy.

Betty Kelman

19:03 29 Jul 21

We had three companies come in for our window and door project and Carlos from Ecoline was definitely the best individual we met with. While all the prices were comparable, the knowledge of the project and construction involved that Carlos displayed was well above the other individuals and his details as to what best fit our needs was really appreciated. We were not looking for the cheapest option, but one that met our needs both for now and in the future and that is what Carlos outlined and provided. The experience with Ecoline Windows so far has been very good.

Dave Minnoch

14:37 14 Jul 21

I obtained quotes from two major suppliers and both were quite competitive. For me the deciding factor was the Professional presentations and interactions with the Eco Line representative Carlos. He answered all my questions and concerns in a polite assuring manner with his basic knowledge of their products. He gave me the assurance and confidence in the product and services I was seeking and he truly made the difference in the final selection process.

Terence Mitchell

15:32 16 Jun 21

Terence Mitchell

19:05 12 Jun 21

Carlos did an amazing job of showing up on time and prepared. No time wasted and very professional at quoting my windows and patio doors. I highly recommend Eco Line for your next quote. I have decided to use Eco Line for this project after getting quotes from 3 other contractors. Eco Lines pricing is competitive and I look forward to experiencing their quality products and installation services.

Jason Wood

00:20 01 Jun 21

just had a quote done by carlos who seemed very knowledgeable about their product. The quote he gave us was very detailed and made our decision to choose them easier. He says he will be providing me with any assistance with the job if I need it which is very reassuring. I look forward to getting my new windows and hope everything goes smooth with the install

Merv

16:11 18 May 21

Carlos had done a fantastic job for quoting our window for our home… above and beyond expectations made us feel comfortable with this experience and actually are getting excited for our new window… Any questions were handled over and over again over a period of time which was my fault and still delivered great customer service .. thanks Carlos!

Zig H

03:58 13 May 21

My mother had all her windows replaced on both levels of her home a week ago along with her front doors. We are so pleased with the customer service starting with a quote and the initial measurements from our Sales Rep, Yulia. The quality of the install was also excellent. The installers completed the work over a 2 day period. They were very efficient and skilled. We would recommend Ecoline Windows to anyone looking to replace their windows.

Bev Moyan

17:02 20 Apr 21

I had Carlos come out to give me a quote for my basement windows. He was awesome. Very knowledgeable, professional, and straightforward. He gave me some honest advice about what finish to go with, and that the MDF would suit my needs better than the vinyl. He was also able to demonstrate the different windows they had, and based on those demos they look top quality.Looking forward to getting them installed!

Dana Sanderson

17:26 16 Apr 21

The project manager Ian, did a fantastic job explaining the types of windows and the benefits of the each style. Very good at hearing what I was looking for and working with me to best solve the problems with the windows I was experiencing. I would highly recommend the company who are looking for window replacements. In the past I had two windows needing replaced and they did a marvellous job and even when one needed fixing they came back no questions ask and repaired it. Great job!

Charity Westen

18:00 31 Mar 21

Ecoline Windows has provided windows installation and services for me for the past 2 years. Just recently I had Carlos coming to my house to provide a quote for the replacement of all remaining windows. Carlos was very pleasant and professional. He made sure I was given all the necessary information and advice to help me with my decision. All the windows, which have been so far installed by Ecoline are standing to a test of our harsh winters and I am very happy with the quality of product as well as the service received so far. I would strongly recommend this company.

Grace Borun

02:08 22 Mar 21

Carlos at Ecoline Windows was very helpful and informative during the process of ordering new windows. He patiently explained all options and answered concerns that we had. Carlos brought in a demonstration unit to show the construction of the windows (a first of all other companies we have received quotes from). He explained all warranties from Ecoline Windows. Carlos is a very helpful individual and I will strongly recommend him and Ecoline Windows to family and friends needing windows!

Patrick Van Woerkom

15:19 13 Mar 21

Carlos was awesome. Very kind and polite. Never rushed me into making a decision. Make sure I totally understood how the windows operated and how they were built. I totally recommend Carlos to enjoy the same experience I had.

Sylvia Clipperton

23:22 11 Mar 21

Carlos Almeida (project manager) came 3 times to our home to give usquotes. He was always well dressed, very courteous and took the timeto explain each step of our new window installation. He made myself andmy wife very comfortable with the process. At no time did he rush theprocess, and answered all of our concerns.I would recommend Carlos and Ecoline Windows to anyone consideringnew projects to their home.Polite, courteous, and prompt.

Bob Beck

17:59 11 Mar 21

Met with Carlos from Ecoline to replace our Windows it was like we met before. He was very knowledgeable and informative, he also brought samples and demonstrated how his product would work in our home. Their price is was also decent and I would definitely recommend him to other looking replace their Windows or doors

Krystle Watson

20:45 06 Mar 21

Great experience with Carlos Almeida for our in-house consultation and quote. We were looking at replacing all of the (original) windows in our bungalow from the mid-60s, but were unsure about whether it would be worth doing both the main floor and the basement. Carlos clearly explained the available options for each window location and gave a recommendation based our preferences: little-to-no preparation required on our part. Also loved the sample windows he brought (slider and casement styles) so we could see how they would look and operate. All in all, a quick, painless experience. Really looking forward to having the windows installed in the spring (both main floor and basement)!

Aaron Hryciw

23:18 05 Mar 21

Highly recommend Carlos at Ecoline windows. He arrived in my home and was professional and clear with my options. I initially only wanted one window replaced for a bathroom reno but he recommended replacing one of my living windows also as the seal was broken. The quote was very competitive and was completed the same day. Will definitely consider ecoline for future needs.

Anatole Nykolyshyn

14:56 05 Mar 21

The consultant Carlos was by far the best consultant out of the bunch I had over – he was personable, and took the time to get an accurate quote out to you during the visit.The delivery of the windows took longer than had expected (due to covid), which did leave me disappointed as there was no communication from the office.The day of the install, 3 installers came, and installed the 10 windows all in one day (I was a little skeptical at first).They installed all of them in under 6 hours, and left the house clean, trims all installed.I’d consider Ecoline again if I had any windows left to replace!

Eric Pelletier

00:19 21 Dec 20

Have only accepted Ecolines bid for my property. 8 windows and 3 doors. Carlos was very helpful for my needs and questions. The information was informative and concise. Excited to see finished product. Price point was very competitive. I did three estimates.

Sean Livermore

17:54 14 Dec 20

Our sales rep Carlos was very accommodating and professional. He gave us top of the line products and warranty for the best price. I would highly recommend his services thus far. We have only ordered our windows and doors so far. I will review again after installation. Thanks Carlos

Scott Henkelman

18:43 12 Dec 20

I had an excellent experience with Carlos in Edmonton while evaluating new windows and doors for my home. Carlos was very patient through our evaluation, and answered my many questions promptly and thoroughly. He brought samples for us to see and also hosted us in the showroom to touch and feel the products in more detail. Overall the quoting and sales process was polite and professional, would recommend!

Craig Miller

16:56 06 Nov 20

If you are looking for new windows, Ecoline is the place to get them. First it started off with Alex coming to my house to give me a quote. He was very courteous when entering my home. He knew his windows. Any question that I had have, he answered without thinking. Then came the install. Ali and his team were phenomenal. Laying sheets down where they walked, letting me watch and ask questions during the whole process. And leaving my home cleaner then when they came. The whole process was quick and easy. The only hiccup about the whole process was the wait time. With the global pandemic going on, the order did take longer then stated. But its understandable. Thank you so much for the 3 new windows!

Andrew Russell

22:55 04 Nov 20

I am happy and pleased with the look and quality of my windows. They have great customer service and followed up with me through many phone calls to check on the installation and see if I had any questions or concerns. Ali and his team that did our installation were friendly, professional, took their time and did a great job.

Fatima Khaled

03:22 31 Oct 20

Carlos explained very well about where/ how their products are manufactured. And he BROUGHT a SAMPLE WINDOW. To be able to see, feel and touch the product I am buying instead of just telling me the description is crucial for me. I had other companies come out to give me estimates but none of them brought a sample which I find strange because us customers are spending thousands of dollars and we don’t even get to see what we are getting for our money? Descriptions and words just don’t justify when it comes to spending large amounts of money.Anyway, Carlos from Ecoline satisfied us with the service that he provides and patiently & politely answers questions in a very timely fashion.

Grace Shrumm

18:35 27 Oct 20

Every part of the process with Ecoline Windows was exceptional. They’re made in Canada but it does take some time for them to arrive if you need custom windows – so order early. The windows are exactly as promised and they kept us informed of the process every step of the way. Carlos was our first point of contact and he was fantastic. So much so that we referred him and Ecoline immediately to a number of family and friends. And Ali and his team were beyond professional with their install. We’ll be ordering more windows shortly.

Kelley Keehn

16:04 14 Oct 20

I must express how pleased we are with our entire experience with this company. Ecoline replaced seven windows in our older house, including a large picture window. Despite delays in manufacturing (a sign of the current state of the world and beyond anyone’s control) the entire process from in-home consultation to installation was spectacular. The following is a list of reasons you should choose Ecoline:-Their windows are of the highest quality (the consultation includes numerous samples and pictures to help you make your selection).-Their prices are noteworthy (their prices fell way below other competitors without skimping on quality).-Their customer service is prompt and friendly (I sent emails for updates during manufacturing and each one of them was answered within the day. They also called during and after installation to ensure that we were pleased with the process).-Their installers were cordial and knowledgeable (They arrived within the time frame given and used their personal knowledge of the products to enhance the quality of the installation).Needless to say, I wholeheartedly recommend that you consider this company.

Erika Gulewich

16:58 09 Oct 20

Carlos was great during the whole process. Was never pushing but did check in on the days he said he was going to. Answered all of our questions promptly and professionally.

Mac Riley

23:54 08 Oct 20

So far service has been great. Had Carlos come give a first measure and quote. Very personal and knowledgeable, and explains everything with good detail. Will update once windows are installed, but so far, happy with ecoline windows.

Darren Stewart

17:22 08 Oct 20

To whom it may concern:Today after much research and consideration, we have chosen Ecoline Windows as our preferred choice to complete our replacement of windows in our house. We had several companies come by and quote us but it was Carlos Almeida who was the most sincere and informative with regards to product and assisting us with our final decision.Having lived in our home for over 33 years it was difficult to decide on whether to go with the new PVC casement or remove and install our beautiful oak casements. Carlos assured us that this process could be done and even complimented our oak finishing.Carlos was very patient and in fact spent several visits with us and met us at your showroom on a Saturday to show us your window displays.Carlos is very much a professional, never forcing us for a decision and had answered all our questions and concerns. Thank You Carlos and to your supervisors and management you have a jewel here….so look after him! We look forward to having the work completed ASAP.

Casey Wnuk

21:10 07 Oct 20

The service received to date from Mr. Carlos is excellent, my project is still going on. I would suggest that putting one more member on the main line will reduce the waiting time to talk with office.

Muhammad Tariq

02:09 01 Oct 20

Just a purchase from Ecoline. Vitali was great. Highly recommend windows

Victor Hugo

01:54 29 Sep 20

Carlos was very friendly and helpful and he stayed and did the quote at my house and helped us get financing with it too. Would totally recommend it.

Ana Lacayo

15:05 15 Sep 20

A week ago Ecoline Wndows completed our order for a cut-out, brand new picture window in a dining room of our house. We are very satisfied with the work done by Yuriy. We would highly recommend this company as it offers high quality service at a very good price.

Andrey Tsyganok

03:11 13 Sep 20

We just ordered our windows from Ecoline. Carlos was the Ecoline representative that worked with us. He was very knowledgeable, nice and prompt with answers for any questions we had. Looking forward to getting our new windows!

Nolan Rettie

14:10 11 Sep 20

My husband and I were looking to replace all of our windows in our home. As with all major renovations in our home we called a few companies to give us a quote. Carlos Almeida was our sales rep from Ecoline. Carlos came to our home and was very professional and personable, he answered all of our questions and gave us some good ideas on things we were undecided about. We told him we needed a few days to think about it (which turned into a couple of weeks) Through it all Carlos’ follow up was good without being annoying. We have since signed with Ecoline and hope that our experience with Ecoline is as pleasant as dealing with Carlos!

Lise Berlinguette

20:32 09 Sep 20

Ecoline has great customer service that began with a very quick response to our request for a quote. We had Carlos come in to supply an estimate within a few business days of our request. He was super informative and knowledgeable and never hesitated to answer all our questions

Mellissa Hache

22:01 03 Sep 20

After each of the first 2 quotes (Durabuilt and WeatherPro), we weren’t sure about going ahead with their proposal. We certainly didn’t feel comfortable going ahead with the investment. Then came along Ecoline and we felt really good and comfortable with their quote as we had a peace of mind knowing what to expect from them. It was a no brainer to move forward with them.

Yanik Duvoid

01:08 02 Sep 20

Vlad and his crew were excellent. My bow window looks amazing. I would use Ecoline again. Highly recommend.

CAROLINE Manyk

04:47 01 Sep 20

I just had a quote with Vitalii and it was amazing! A super friendly guy and efficient, the walk through was quick and efficient. He had samples, information and again he was friendly. Reccomend.

Jessica Madeline Worme

22:54 28 Aug 20

We had all of our windows replaced last year and they have been excellent. Would definitely recommend Ecoline for any window or door project!

Scott MacDormand

21:39 21 Aug 20

Vitalii is good and friendly. Then he explain well and help us to get a good price. He is really a very big help in our decision…

Eliardo Orag

21:19 07 Aug 20

Had a great appointment with Vitalii. Very knowledgeable and friendly. Would definitely recommend getting a quote from him through this company.

Donald Rushton

18:33 07 Aug 20

Excellent service from the team at ecoline Windows. We absolutely love our new window and are going to upgrade all of the Windows at our house in the future. Alexey helped my mom choose the window and walked her through the entire process. He was kind and respectful and is good at what he does. My only issue was that it took a really long time to get the window in and installed but that’s understandable considering they make the window based on your size requirements. These guys are amazing and me and my mom highly recommend them. I will send everyone who needs new Windows to Alexey. Thanks again !!!

Prolific Business Solutions

10:48 01 Aug 20

I have been very pleased with eco line’s product service and installation. Their prices and products are very competitive and most of all the follow up is great. I would highly recommend them for your next project.

Tom Mah

23:06 10 Jul 20

What I liked in this company is their professional approach to the work. Sales person demonstrated his professionalism by giving us a presentation about the window and the company. Also, demonstrated a sample window and showed how would the final product work. The quality of the product installed is awesome and way more better than other competitors. Ecoline also offered reasonable price with a good promotion. I really do enjoy all of my 8 windows installed and like the smoothness of the casement units. Recommend this company for window change project.

Gavhar Suleimanova

19:45 24 Jun 20

Pleasant experience. From the first in-house appointment to installation and post-installation inspection. Everything was done up to my high standards. Very happy with Ecoline. Great job!

Elshan Hagiev

14:48 24 Jun 20

My experience dealing with Ecoline was nothing but excellent. Alex was my sales rep and he really made this a personable one. The customer follow up was on point. Thanks for all the people behind the scenes that contributed to making this happen for my family.

Veronika Havkin

21:24 06 Nov 19

Veronika Havkin

21:24 06 Nov 19

Installation by Andrian was excellent, his work was top quality and the finish is brilliant. Further, he communicated well throughout the installation and was pleasent, courteous, and friendly at all times.The windows and door we received appear to be good quality and look great. However, one of the windows that was installed was not the right type and I’m waiting to see how Ecoline will handle that. I will update this review once that issue is resolved.

Mike Vanden Ham

02:41 30 Mar 24

Windows were installed in January and were done efficiently. A couple of them required extra work to install but the installers spent the time to do it properly. Some minor damage to the walls on two windows from removing the old casing but relatively easily mended.Sales lady was very thorough and was available afterwards for any followup questions.Pricing was competitive.

Donna Angus

19:40 13 Nov 23

Thanks to Carlos, my wife and I had an easy time deciding to go with Ecoline for our renovation needs. He was a pleasure to deal with and extremely helpful and informative.We look forward to our new windows and doors. Once they have been installed I will update my review.Aug.9, 2022: (1 year after install)after the initial install there were gaps and openings around a couple of the windows. The gentlemen that did the install did a poor job. After a couple of phone calls and emails someone did come out to fix the concerns that were noticable.It is now 1 year later and I have found that my dining room window was not fully insulated when installed. Almost like the installers ran out of foam and didn’t care to open a new can. This makes me think that my front door was not properly insulated, which explains why the storm door kept freezing shut during the winter.Aug.26, 2022: Installers from Ecoline came to check all of the windows and door to insure that they were adequately insulated. Thankfully the only issue was the dining room window. It has since been insulated.I understand this may be solely the fault of the installer/employee but still makes me wonder why they have the power to install and inspect their own work if this can be the outcome. Moving forward I truly hope to not have any more issues.

Rob Ewing

18:04 30 Aug 22

Yulia was very thorough and helped educate myself and my wife on the details of window design and what sets Ecoline apart. Very professional in her explanations and didn’t waste her or my time through the quote. I did feel a bit of sales pressure towards the end however the final price was better than I expected and made it easier to make our decision.

Andrew Bouman

22:33 19 Feb 21

Rob Ewing

06:36 10 Feb 21

Vitalii was an awesome project manager.. got us a great quote on our windows.. He explained everything in great detail. He worked with our budget.. Looking forward to having new windows.. Thank you so much.

Kris Short

05:11 05 Jan 21

Excellent explanation and very kind. Knows how to answer questions.

Luisa Reis-Preto

02:32 04 Sep 20

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Trusted Pros

Hazel

Aug 18, 2022

My new windows are great! Easy to clean. Snap on/off trim for future painting projects. Great installation crew! I would recommend this window for sure!

+1 photos

Camille

4.8

Dec 05, 2022

We were very pleased with the service provided by Hugo. He was thorough and very knowledgeable. He took his time explaining the process, etc We would highly recommend him to anyone who needs or wants to replace or add windows.

Planning a window or door replacement project?

Contact Ecoline for a free quote & consultation regarding your potential home improvement.

Get a FREE QUOTE and we will bring SAMPLES to your home.
We will call you back during Working Day
We guarantee Direct Price and Manufacturer Warranty

Contact Us

(780) 628 2915

3436 – 78 Ave NW, Edmonton, AB, T6B 2X9

Home Stars

Simon

10/10

About 1 month ago

Had Ecoline replace the majority of our windows in our house, price was pretty competitive but offered more value. Staff were friendly and when we weren’t happy with one minor issue they came and fixed it promptly. Ordered thru Ecoline for the remaining windows in our home!

Planning a window or door replacement project?

Contact Ecoline for a free quote & consultation regarding your potential home improvement.

Get a FREE QUOTE and we will bring SAMPLES to your home.
We will call you back during Working Day
We guarantee Direct Price and Manufacturer Warranty

Contact Us

(780) 628 2915

3436 – 78 Ave NW, Edmonton, AB, T6B 2X9

BBB

Okan T

28/12/2022

We just replaced the whole of the windows with Ecoline, got all we wanted, triple pane whick makes sound reduction better, I feel we use less hydro to warm up the house, hopefully in summer will be cooler as well. Recommended ******* manager who took care about it.

Carey D

31/12/2022

I was referred to *********************************** of Ecoline Windows by a co-worker. She was extremely pleased with ******* and Ecoline. I was in search of a window company and had become discouraged because I found competitors extremely expensive and even discouraging me from taking advantage of available rebates, telling me that they werent worth it. I found Ecoline to be the complete opposite. ******* was upfront and encouraged me to take advantage of all rebates and included info to claim all available rebates. Even emailed me to remind me what to do and when – really appreciated that. He was also great at helping me select windows. He was very patient and helpful. I appreciated that he was always available to answer questions and didnt hesitate to repeat steps of rebate systems when needed. He let me take my time and didnt rush the process. I now have beautiful high quality windows in my home. The installers took their time and did an excellent job with the installation. Great company and I highly recommend ***********************************.