Lux Windows vs. Supreme Windows Calgary: A Company’s Reputation Speaks for Itself

There are many ways a window company can become reputable. Obviously product quality and workmanship are key to any installation success. But it takes good customer service, and a continuous commitment to making sure a company stays in business for many years.

When you’re thinking about replacing your old windows, you should get a quote from at least a few companies. But how do you know who to call in the first place? We often get calls from customers asking us about how our products and services compare to our local competitors. We’ve decided to take some time and break down exactly what other Canadian window suppliers are doing, as we’re constantly looking to evolve and improve our business.

Today we want to take a look at two window companies in Calgary: Supreme Windows and Lux Windows and Doors.

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Supreme Windows (now Centra Windows)

• HomeStars: 9.6

• BBB: A+ (accredited since 1976)

ABOUT
Supreme Windows has been on the Canadian market since 1967 but became a part of Centra Windows in 2022. The company is based and manufactures all their windows locally in Calgary. The company opened an all-in-one local manufacture and office facility in 2008, equipped with the latest equipment in window manufacturing technology. Supreme specializes in renovation as well as new construction projects for the residential markets.

PRODUCT
Supreme offers various types of energy efficient windows in Calgary, focusing on vinyl frames double pane slider windows with triple glazing available for other window design options. Although the company only manufactures vinyl windows, they offer a good variety of custom features to complement the look of your home or improve its energy efficiency.

CERTIFICATIONS

• CSA certified and Energy Star rated
• Member of The Calgary Region Home Builders Association
• HomeStars Best of 2013

WARRANTY
As a part of Centra windows, Supreme Windows Calgary offers decent window warranties on sealed units, frame, sash, glazing stops and mullion connectors for a period of 25-years.

As one of the many professional window installation companies in Calgary, Supreme has a good reputation with their clients. They have few to none negative reviews on HomeStars, and the company seems to take an involved approach towards resolving issues and ensuring customer satisfaction.

Lux Windows Calgary

• Homestars: 9.2

• BBB: A+ (accredited since 1994)

ABOUT
Lux Windows and Doors is one of the most well-knows window replacement companies in Calgary, which came on the window scene slightly later than Supreme Windows, in 1969. The company also has their own manufacturing facility and produces all their own windows and glass. They specialise in renovation and new construction projects.

PRODUCT
Besides the standard window material choices such as PVC windows, the company also has aluminum clad casement and awning windows available for purchase in Calgary. For the pickiest customers, there are also hybrid vinyl-aluminum windows. The company also offers a variety of choices in privacy glass, Low-E coating, and customisation options when it comes to selecting durable windows for Calgary homes.

CERTIFICATIONS

• CSA certified and Energy Star rated
• 2013 SAM Awards Winner: Supplier of Best Products

WARRANTY
Lux Windows offers a twenty-five-year warranty on its sealed units, frame, sash and hardware components. The company also offers a five-year warranty on labour or issues related to the installation.

Just like Supreme, Lux Windows has good customer reviews and no recent negative feedback on the company’s performance.

Bad window companies can stay in business for one, two, maybe a few years. But eventually their shortcomings get exposed. When it comes to homeowner reviews: Lux Windows vs Supreme, it is great to see that both companies have been able to maintain an adequate level of customer satisfaction.

F.A.Q.

Is Supreme Windows still in business?

Supreme Windows was bought in 2022 and, as of now, operates as part of Centra Windows.

How do Supreme Windows and Lux Windows compare in terms of energy efficiency?

Both companies offer energy-efficient window options, often featuring double or triple glazing, low-E coatings, and quality frame materials to enhance insulation. The specific energy performance ratings can vary between products, so it’s advisable to check the energy efficiency ratings of the specific window/door models you’re interested in.

Lux and Supreme window quality comparison – who is better?

Both companies offer high-quality products, so it boils down to your personal preferences, house type and budget.

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