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    Calgary Window Companies Review: Cossins Windows vs. Lux Windows

    Mar 24, 2015

    Mar 28, 2024

    5 min read

    625

    When people are looking for home renovation or window replacement companies, the search often begins and ends with the web.

    The specific company’s website, HomeStars.com, and the Better Business Bureau page are all good sources to see what areas a business excels in, and where it falls short.

    As we became more attentive to what people were saying about us online, our company was not only able to attract more potential clients, we were able to improve all aspects of our business and leave clients more satisfied.

    Today we share our comparative analysis of Calgary window companies popular among local homeowners – Cossins Windows vs. Lux Windows. Interested? Keep reading!

    Cossins Windows Calgary

    • HomeStars: 8.6
    • BBB: Accredited

    About
    Cossins is family owned and operated since their beginning in 1978. The company manufactures their own windows locally, and specialises in window replacement services in Calgary. They also have a local showroom, which you can visit to see their custom window solutions.

    Product
    Cossins offers wide range of window styles and materials including popular vinyl units, as well as aluminum clad, and traditional all wood windows. They also manufacture patio and entry doors from a variety of common materials. Their website features Energy Star information on all the windows they manufacture for easier comparison. A plus to this company’s product range is that they manufacture and install skylights, which not many Canadian window replacement companies excel in.

    Certifications

    • Energy Star rated

    Warranty
    Cossins’ website elaborates on their window warranties and services in Calgary pretty well. The company briefly breaks down their service procedures and offers an online submission form for a service request. They offer a 20-year warranty on the product and 10 years on labour. The warranty is transferable with the original purchaser’s receipt, being a typical offer on the window market.

    Comparing Top Window Replacement Companies in Calgary

    Company Window
    Warranty
    Google
    Rating
    BBB Accreditation Reviews
    andersen Andersen Windows 20 years
    N / A
    NOT
    Accredited
    Check review
    ply gem Ply Gem 20 years
    2.6
    NOT
    Accredited
    Check review
    ecoline windows Ecoline Windows Calgary 25-year on product & labour
    4.6
    Accredited Check review
    lux windows Lux Windows 25 years
    4.5
    Accredited Check review
    jeld-wen Jeld-Wen 20 years
    4.4
    NOT
    Accredited
    Check review
    all weather windows All Weather Windows 10 years
    3.3
    Accredited Check review
    weather pro Weather Pro Windows N/A
    4.4
    Accredited Check review
    canadian choice Canadian Choice 25 years
    4.3
    NOT
    Accredited
    Check review
    cissins windows Cossins Windows 20 years
    4.3
    Accredited Check review
    all star home All Star Home Replacement Windows 20 years
    4.6
    Accredited Check review

    Lux Windows Calgary

    • HomeStars: 9.2
    • BBB: A+ (accredited since 1994)

    About
    Lux Windows and Glass has been in business since 1969. The company has their own manufacturing facility and produces all their own windows and glass. They specialize in renovation and new construction projects and are well-known Calgary window installation experts.

    Product
    Besides the standard range of PVC windows, the company also has aluminum clad casement and awning windows. The company also offers a variety of choices in privacy glass, Low-E coating, and customisation options. All in all, they offer energy-efficient high-performance windows suitable for Calgary homes.

    Certifications

    • CSA certified and Energy Star rated
    • 2013 SAM Awards Winner: Supplier of Best Products

    Warranty
    Lux Windows offers a 25 year warranty on its sealed units, frame, sash and hardware components. The company also offers a 2 warranty on labour or issues related to the installation.

    Conclusion

    Cossins Windows and Lux Windows have demonstrated commendable progress and reliability as preferred window brands for Calgary residents.

    Cossins Windows has notably enhanced its online presence, reflecting more positive reviews compared to previous years. This improvement indicates growing customer satisfaction and a stronger market position.

    On the other hand, Lux Windows continues to uphold its reputation as a reliable window brand, maintaining consistent quality without significant issues.

    While both companies could benefit from improvements in their warranty offerings, they remain solid choices for those seeking quality window solutions in Calgary.

    Both of these companies manufacture their own products, and offer options that would sometimes be hard to find at other Canadian window manufacturers: Cossins manufactures and installs skylights, and Lux makes their own glass.

    But before even looking at the product or quality of workmanship, most potential customers would likely be inclined to go with a company that has plenty of reviews in numerous places online, and actually cares to respond and deal with issues that customers bring up in these reviews.

    F.A.Q.

    Local window brands often come with a better understanding of the specific needs and climate conditions of the area. On the other hand, global brands might offer a wider range of products but may not be as tailored to Calgary weather conditions.

    Both companies offer a wide range of custom window solutions in Calgary, with Cossins windows excelling in skylights and Lux in all things glass features.

    You can check both companies’ online profiles on HomeStars, BBB and Google to find out the exact ratings, but overall, Cossins and Lux have many positive reviews, indicating their reliability.

    Many window companies in Calgary offer competitive prices. However, it is also important not to compromise on quality when ordering windows since it directly affects your energy bills, comfort, and home value. Homeowners are advised to get quotes from several different window companies to estimate their replacement window projects, comparing prices and product quality.