There are things important things to know before signing a contract with a replacement windows company. Homeowners tend to be cautious when it comes to signing new contracts, and rightfully so. It is often easy to overlook certain details or misinterpret exactly what you’re getting in the fine print.
Window_Replacement_Contract

Although specifics of the contract differ between window manufacturers in Canada, there are numerous golden rules to look for in any potential agreement between you and the windows and doors company. We’ll show you what they are to make sure you know exactly what you are getting with your window replacement.

Because part of a supplier’s job is to come to your house to sell windows, they are also often in the business of installing them. Such type of work requires a “supply and install” contract. The advantage in this situation is that there is only one company accountable for your contract.

What to look for in a replacement window contract?

  • The most important rule is often the most overlooked: always have the contract signed by both parties before any work on your house begins.
  • A contract needs to have the date by which the job is to be completed.
  • The contract should include the full cost of the work, and give a specific description of all the windows.
  • The contract should list all the window and door products and their configuration that will be used during the installation.

What to do when your window order arrives?

You can save a lot of money and time by making sure the windows that get delivered are the same as specified in the contract. Double check the style, size, and certification labels on all the windows. Make sure that the invisible features in the windows (low-E coating, spacers, gas fill) have appropriate labels on the unit. In a “supply and install” arrangement the manufacturer is usually responsible for the product quality, and the supplier for the quality of the installation.

In a “supply and install” arrangement the manufacturer is usually responsible for the product quality, and the supplier for the quality of the installation.


Don’t hesitate to ask any questions before signing a contract, and make sure the representative goes over all the specific details involving your project.

Check out these window replacement articles:
Find out how we price our windows
SEE how getting new windows work in this infographic
Check out some questions to ask at your window quote appointment
Get a Free Quote For New Replacement Windows

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