Best Window Companies: Ecoline vs. Other Brands in Canada [2024]

Investing in energy-efficient retrofits to increase your home’s comfort, thermal performance, market value, and sustainability is a rising trend among most homeowners in Canada.

However, did you know that window replacement consistently tops the most desired home improvements list, showing an impressive ROI of around 70%? But today, it’s not just about being financially savvy; it’s about ensuring quality, maximising energy efficiency, and enhancing the comfort of your living space.

That’s where the importance of choosing a reliable company becomes undeniable. You want to do the job once and enjoy your new energy-efficient windows for many years, right? Thus, selecting the best windows company is your crucial first step toward a replacement project that will save you money, time, and nerves.

Ecoline Windows stands out as a leading national window brand, operating in six provinces and over twenty cities, with our local teams in every major city, such as Calgary, Winnipeg, Edmonton, Saskatoon, Regina, Ottawa, and Vancouver.

Leveraging our extensive network, we analysed the top 10 window brands across Canada, and this comprehensive comparison guide reveals what you can expect from Ecoline and other window companies when choosing the best windows company in 2024.

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7 Key Factors to Consider When Choosing the Best Window Company in 2024

Selecting the right window company is no small feat, especially if you have no references to rely on. New windows are not just about appearance; it is about value, energy savings, and comfort. So you definitely want to get the best units that are reasonably priced, adequately installed and provide maximum benefits. So here are 7 top factors to consider when comparing window companies before signing a contract:

• Quality products & energy efficiency standards
• Cutting-edge digital tools to help you estimate and compare the products
• Installation & workmanship
• Customer service
• Warranty
• Pricing & quotes
• Customer reviews & rating

Each of these aspects is essential to ensure that you’re making a well-informed decision that will benefit your home for years to come. So, let’s analyze the current window market and compare Ecoline to other window companies in Canada.

Quality Products & Energy Efficiency Standards

A high-quality product is the cornerstone of any successful window replacement project. You want to install windows once and have them serve you for the next 30 years, ensuring maximum energy efficiency and comfort. Most window companies understand this, so they offer an extensive range of window styles and customisation options.

Energy efficiency is another critical factor, especially with harsh weather conditions in Canada. Your new windows must be certified and correspond to specific requirements set by Energy Star to be recognised as energy efficient.

Moreover, if a company holds NAFS-11 certification for windows, it is a clear indicator of a company’s credibility and reliability in the industry. These high standards can be met when combinations of windows (two or more windows assembled together) meet certain performance grades. This is difficult to achieve.

Cutting-Edge Digital Tools to Help Estimate and Compare the Products

In today’s digital age, technology plays a pivotal role in the window replacement industry, and companies have begun to implement handy digital tools to help homeowners easily choose and estimate products that work best for their houses.

For example, Ecoline’s online rebate calculator helps you understand the potential savings when shopping for new windows. At the same time, our window and door cost estimators instantly provide an approximate quote based on popular features such as size, glazing, colour and style.

Integrating new technological features shows the company’s commitment to transparency and helps customers make an educated decision. It’s not just about selling a window; it’s about providing a service that educates and assists the customer every step of the way.

Installation and Workmanship

The installation of new windows is as crucial as the quality of the products themselves. The best way to ensure your project is successful is to hire a company that handles everything from supplying to installing windows, ensuring a complete, hassle-free experience. They should deal with in-house installers only, provide reliable product transportation, and follow local building codes and guidelines when installing your windows or doors.

Ecoline has been operating since 2002. During this period, we completed over 9,000 replacement projects with approximately 63,000 successfully installed windows and doors. Happy homeowners are our top priority, and we are always excited to see you at our window showroom to tell you more about our products and answer any questions you might have.

Customer Service

When it comes to customer service in the window industry, the best practices are clear: accessibility, knowledgeable support, and a commitment to resolving issues promptly and effectively. A company that excels in customer service should offer multiple channels of communication, ensuring that help is readily available whenever it’s needed. The ability to provide accurate information and assistance throughout the entire process, from initial inquiry to post-installation support, is the hallmark of a customer-centric approach.

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While not all window companies may prioritise these service standards, at Ecoline Windows, we always strive to help our customers every step down the way, ensuring accessible and transparent communication, availability and maximum support via any means possible.

Our company is available from Monday to Sunday, operating from 8 AM to 8 PM, ensuring we’re always available to assist our clients. Moreover, we have many dedicated teams, including booking agents, salesmen, product managers, and customer service representatives, to cover every aspect of your window or door replacement project.

Warranty

A detailed yet straightforward and transparent warranty reflects a window company’s confidence in its products and services. Even the best products may sometimes fail due to unexpected circumstances, and it is your company’s top priority to fix it all ASAP to make customers happy.

While industry standards vary, Ecoline Windows provides a full 25-year warranty on product and labour. It is transparent and clear. No fine print and no excuses.

Pricing and Quotes

Window replacement is a significant investment that will impact your house for many years to come. Hence, clarity in pricing is crucial for homeowners who look for high-quality products that are reasonably priced. Ecoline provides detailed quotes that break down costs without hidden fees or surprises, ensuring our customers can make informed financial decisions.

We offer a direct price from the manufacturer and an easy-to-use online cost estimator that allows potential clients to get a preliminary sense of their project’s cost in seconds.

Moreover, you can contact our local product managers to consult you on the project and issue a detailed free quote with the full scope of work. Competitive pricing doesn’t mean cutting corners on quality, though. So all customers can expect the best windows and doors tailored to one’s needs and budget.

Customer reviews & rating

A reputable window company should boast a substantial collection of real customer reviews, including written feedback and photo/video testimonials. These reviews offer invaluable insights into the experiences of past clients and serve as a testament to the company’s service quality and product performance.

Prospective customers are encouraged to explore various reputable review platforms to check on the preferred company’s reputation before signing a contract. Trusted ratings on these sites often reflect the company’s reliability and customer satisfaction. For example, Ecoline has been recently included in the list of the best window companies in Calgary by reputable platforms such as TrustedPros, HomeStars and The Best Calgary.

At Ecoline Windows, we use the “a large company with small company values” approach, treating every customer and replacement project with respect providing the best products, installation and overall positive experience. This unique blend is what makes customers feel valued and confident in their choices

The Clear Choice for Window Replacement in Canada

Choosing the best window company in Canada is a decision that will impact your comfort, home aesthetics, and energy bills for many years to come.

When comparing window companies, it’s essential to consider all the factors discussed above. From the quality and customisation of the product to the technology used, from the expertise in installation to the reliability of customer service, and from the integrity of warranty to the authenticity of customer reviews—every point contributes to making a well-informed decision.

Ready to transform your home with windows that blend style, efficiency, and durability? Contact us today and receive a free quote & consultation for your window replacement project.

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